Assistant Manager, Programme (Singapore CA Qualification)

Institute of Singapore Chartered Accountants (ISCA); Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Institute of Singapore Chartered Accountants (ISCA) seeks a governance-focused professional to lead and support administration, governance and continuous improvement of professional qualification programmes and examinations in Singapore.

You will oversee accreditation, exemption assessments, stakeholder engagement and operational processes, ensuring quality, compliance and timely delivery of candidate and institutional services.

Qualifications

• Accountancy degree from a recognised university.
• CA (Singapore) or equivalent professional qualification preferred.
• 5–6 years in accountancy related fields; education/adult learning experience is a plus.
• Able to work independently and in a team.
• Strong attention to detail and meticulous.
• Good written and oral communication skills.
• Willing to work selected weekday evenings or weekends when required to support examinations and events.

Responsibilities

• Lead end-to-end planning, coordination and QA for professional qualification examinations including development timelines and operations.
• Coordinate with examiners, reviewers, vendors and internal teams to meet standards and resolve issues promptly.
• Oversee examination communications and guidance for candidates and stakeholders.
• Manage governance, accreditation, exemptions and pathway-related activities with internal teams and partners.

Skills

Attention to detail

Presentation skills

Written communication

Oral communication

Teamwork

Education

Accountancy degree

CA Singapore preferred

Job description

To lead and support the effective administration, governance and continuous improvement of professional qualification programmes and examinations, including accreditation, exemption assessments, stakeholder engagement, and operational processes, while ensuring quality, compliance, and efficient delivery of candidate and institutional services.

Job Description

Programme and Examination Governance

• Lead end-to-end planning, coordination and quality assurance for professional qualification examinations (including Singapore CA Qualification), including exam development timelines, trial sittings, exam operations, post-exam reviews and issue resolution.
• Work with examiners, reviewers, vendors and internal teams to ensure assessment deliverables are completed to agreed standards, with risks, comments and exceptions followed through in a timely manner.
• Oversee examination-related communications and support arrangements, ensuring candidates and stakeholders receive clear guidance on requirements, timelines and processes.
• Coordinate with ISCA’s international offices on SCAQ-related matters, including agreements, MOUs, programme outreach, joint initiatives, partner discussions and follow-up activities, ensuring arrangements are properly documented and aligned with approved programme requirements.

Accreditation, Exemptions and Pathway Support

• Manage local institution accreditation and re-accreditation reviews, and support overseas accreditation reviews within agreed turnaround times.
• Oversee exemption assessments and related clarifications, ensuring decisions are consistently documented and aligned with approved policies and learning outcome requirements.
• Support engagement with educational institutions and internal teams to address pathway, degree recognition and candidate progression matters.

Governance, Compliance and Reporting

• Manage departmental payment tracking, contract follow-up, budget monitoring and forecast inputs, working with Finance and vendors to ensure timely closure of outstanding items.
• Maintain accurate programme statistics, dashboards and management reports for internal and external stakeholders, including ad-hoc analysis to support decision-making.
• Coordinate audit, data protection, process documentation and SOP follow-up actions, including vendor-related documentation, data retention requirement and refresher briefings where required.

Process Improvement, Systems and Team Support

• Lead or support programme improvement projects, including assessment format changes, syllabus or learning material updates, and enhancements to candidate-facing processes.
• Work with system and platform vendors to resolve operational issues, strengthen processes and ensure business continuity during peak examination and reporting periods.
• Identify opportunities to use automation, analytics and productivity tools to improve accuracy, reduce manual work and support scalable operations.

Job Requirement

• Accountancy degree from a recognised university. Holding a CA (Singapore) or equivalent professional qualification is preferred.
• At least 5 to 6 years of working experience in accountancy related fields. Having experience in education or adult learning would be an advantage.
• Able to work independently as well as in a team.
• Strong attention to details and meticulous
• Ability to prepare and carry out well-articulated presentations.
• Good written and oral skills.
• Able to work on selected weekday evenings or weekends where required to support examinations, learning support initiatives, candidate and partner engagement events, and institute-wide events.