Assistant Manager, Organisation Development

Woodlands Health; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

Woodlands Health is seeking an Assistant Manager for Organisation Development to support the Chief, People & Organisation Development and the OD team, driving culture, capability and change across the WH system in Singapore.

You will design and implement OD strategies, lead interventions, coaching, and capacity-building initiatives to enable sustainable improvements in care delivery and staff experience within a dynamic healthcare landscape.

Qualifications

• Bachelor degree in organizational behaviour, psychology, social work, sociology or related disciplines.
• Certificates in established OD programmes will be an added advantage.
• 2–3 years of healthcare and/or organisation development experience is preferred.
• Strong interest and confidence in project management.
• Experience in data management (e.g., surveys) is advantageous.

Responsibilities

• Support OD interventions and translational simulation for organisational learning.
• Co-lead evaluation processes for programmes and interventions with data-backed action plans.
• Build and sustain high-performing teams and coach them to improve collaboration.
• Contribute to capacity and capability building to handle change.
• Lead Change Management projects aligned with the organisation's vision and goals.

Skills

Project management

Data management

Interpersonal communication

Analytical skills

Writing skills

Education

Bachelor degree in organizational behaviour, psychology, social work, sociology, communications

Certificates in established OD programmes

Job description

About Us

Woodlands Hospital is a next-generation healthcare system in Singapore, designed from the ground up to meet the future of care. As a new integrated acute and community hospital with specialist outpatient services and innovative care models, we go beyond traditional hospital walls to deliver person-centred, connected, and seamless care.

Our mission is to redefine healthcare for a rapidly aging and diverse population through digital innovation, preventive health, and strong partnerships with the community. With a deep commitment to team-based care, sustainability, and health equity, Woodlands Hospital is not just about treating illness – we are building a healthier future for all.

Job Purpose

The Assistant Manager for Organisation Development (OD) shall support the Chief, People & Organisation Development, and the OD team, to:

• Build and sustain an organisational culture that is grounded on trusting relationships, with engagement, enablement and empowerment across different levels of the system to collaborate and co-create better care and a better work place for the WH family;


• Develop, implement, improve and reinforce strategies, structures and processes to support the WH vision, culture and key priorities;


• Build a resilient, change ready WH with capacity and organisational capabilities to be responsive to evolving healthcare landscape, care models, environmental challenges and opportunities and achieve greater effectiveness.

Major Duties & Responsibilities

Specific

Supporting as part of the OD team, the incumbent shall be responsible for:

• OD Interventions & Translational Simulation
  
  
  
  • Provide support to OD assignments, engagement and interventions, as well as translational simulation for organisation learning;
  
  
  • Support the OD Consulting Process (from contracting to designing and executing of interventions, to evaluation as required), work closely with stakeholders to understand the challenge/priority on hand, clarify their purpose and motivation, so that they are better able to achieve desired outcomes;
  
  
  • Co-lead and co-develop the evaluation process of the programme/intervention/simulation. Conduct data analysis and interpret the findings with the relevant parties. Able to reference past data and trends from multiple sources to inform course of action;
  
  
  • Support clients in the sense making of their data and translate it to action-planning. Demonstrate good understanding of how your client’s system works;
  
  
  • Support the design and co-facilitate interventions or simulations with the understanding of action research and group dynamics theories.
  
  
  
  


• Team Coaching
  
  
  
  • Build and sustain effective, high performing teams in WH;
  
  
  • Co-facilitate in team coaching assignments
  
  
  • When working with teams, able to
    
    
    
    • Identify and name both the healthy and unhealthy dynamics within a group
    
    
    • Create safe environments in which all group members may contribute their voice
    
    
    
    
  
  
  
  


• Capacity and Capability Building
  
  
  
  • Contribute to capacity and capability building of WH to be able to handle change and improvement as an organisation.
  
  
  
  


• Change Management
  
  
  
  • Contribute to the development and implementation of Change Management projects at organisation level - with a line in sight to the organisation vision, goals and desired culture
  
  
  • Design/co-design a plan to effectively support the acceptance and adoption of small scale change and transitions. Have deep understanding of change theories and processes (including the psychological impact of change)
  
  
  • Identify and surface upstream or downstream change issues or resistances to be dealt with
  
  
  • Co-lead in Change Management Projects that may involve different levels of the organisation, to insure alignment of project communications with the overall strategy and plan.
  
  
  
  

General

• Work with the OD team, P&OD team to contribute to cross-cutting projects and organisation wide projects.


• Other assignments and projects as assigned by Chief, People & Organisation Development in support of organisation wide initiatives.

Job Requirements

Education / Training / Experience

• A Bachelor degree in organizational behaviour, psychology, social work, sociology, communications or other related disciplines;


• Certificates in established OD programmes will be an added advantage;


• Previous background and experience (internship) in healthcare will be an added advantage;


• Strong interest and confident in project management;


• Previous experience in data management (e.g. surveys etc)


• Preferably have at least 2-3 years of related experience in healthcare &/or organisation development capacity.

Attributes

• Possess strong interest in applying fundamental frameworks, core practices and competencies of OD to projects;


• Comfortable with ambiguity;


• Able to engage in lateral thinking;


• Strong interpersonal communication skills;


• Excellent writing skills;


• Excellent analytical skills;


• Excellent project management skills; and


• Thrive in a closely-knitted team environment


• Resourceful

Others

• Be prepared of long working hours at times;


• May require to work on weekends and/or public holiday.