Assistant Manager (Medical 3DP/Clinical Ops)

Ttsh; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Tan Tock Seng Hospital in Singapore is seeking a capable operations and programme manager to support the Medical 3D Printing Centre. You will coordinate planning, budgeting, procurement and integration across clinical and corporate teams to deliver efficient care models.

You’ll work with clinical leaders, partner institutions and external stakeholders to drive workflow improvements, change management and service expansion while ensuring financial sustainability and patient-centric outcomes.

Qualifications

• Bachelor's degree in any discipline; healthcare administration experience preferred.
• Strong numerical proficiency with ability to translate data into insights.
• Excellent organisational and project management skills; multitasking in fast-paced environments.
• Strong command of written and spoken English with effective interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Support planning, implementation and operations of the Medical 3D Printing Centre.
• Coordinate operational processes across partner institutions in a hub-and-spoke model.
• Integrate operational workflows with NGEMR/EPIC and other systems.
• Manage projects with progress tracking, risk mitigation and on-budget delivery.
• Monitor KPIs and assist with reporting to inform decisions.
• Assist with budgeting, procurement and infrastructure readiness.
• Coordinate with IT, HR, Finance, Procurement and Facilities to support Centre needs.
• Contribute to process improvements and service expansion initiatives.

Skills

Numerical proficiency

Project management

Stakeholder management

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

About Us

Tan Tock Seng Hospital (TTSH), an anchor hospital of NHG Health, is one of Singapore's largest and pioneering multidisciplinary hospitals, with a dedicated healthcare team of over 11,000. We operate more than 2,000 beds and provide care across more than 60 clinical disciplines.

About Us

Tan Tock Seng Hospital (TTSH), an anchor hospital of NHG Health, is one of Singapore's largest and pioneering multidisciplinary hospitals, with a dedicated healthcare team of over 11,000. We operate more than 2,000 beds and provide care across more than 60 clinical disciplines.

About The Role

You will support the planning, implementation and operations of the Medical 3D Printing (Medical 3DP) Centre, while providing project management and operational oversight for broader clinical services. You will work closely with clinical leaders, corporate departments, partner institutions and external stakeholders to develop and implement effective care and service delivery models. This includes coordinating operational processes, system integration, financial and utilization monitoring, procurement and infrastructure readiness as well as driving workflow improvements, service expansion and change management to enhance patient experience, operational efficiency and financial sustainability.

What You Will Do

• Operations and Programme Management
• Support the operational planning and implementation of the Medical 3DP Centre’s services and workflows.
• Coordinate and streamline operational processes across partnering institutions under the hub-and-spoke model.
• Support the integration of operational workflows with NGEMR (EPIC) and other institutional systems.
• Manage and support departmental projects, tracking progress, mitigating risks, and ensuring timely, on-budget delivery of objectives.
• Monitor key performance indicators and support analysis and reporting to inform decision-making processes.
• Monitor operational issues, identify process gaps, and coordinate implementation of improvement initiatives.
• Support operational readiness and change management initiatives for new services and workflows
• Coordinate meetings, reporting requirements and programme documentation.
• Financial and Administrative Management
• Support preparation and monitoring of operational budgets, including manpower, equipment, consummables and infrastructure-related expenditure.
• Work with Finance on the pricing model, utilization tracking and sustainability planning.
• Monitor operational expenditure, service utilization and cost recovery indicators.
• Procurement and Infrastructure Coordination
• Manage procurement projects end-to-end, including coordinating across multiple stakeholders to gather required information, and develop justifications to secure funding approval.
• Coordinate procurement processes for equipment, systems, and infrastructure requirements.
• Liaise with Procurement, Facilities Management, and vendors on infrastructure setup and implementation timelines.
• Support infrastructure readiness activities, including clean room setup and operational certification processes.
• Stakeholder and Cross-Functional Coordination
• Coordinate with internal departments including IT, HR, Finance, Procurement, and Facilities to support operational needs of the Centre.
• Collaborate across clinical and non-clinical teams to deliver patient-centric initiatives, operational strategies and sustainable care models.
• Support coordination with partnering hospitals and external stakeholders on operational matters relating to service implementation.
• Assist the Medical 3DP Clinical Director in coordinating service agreements, operational workflows, and implementation plans with external partners.
• Service Expansion and Operational Support
• Support operational implementation of new services and programme expansion initiatives.
• Facilitate coordination activities required for scaling the Centre’s services across institutions.
• Develop and maintain management reports and documentation that provide insights into operational performance, project progress, and resource utilization to support strategic decision-making.
• Contribute to process improvements and maintain service quality standards to drive excellence in patient care.
• Other Duties
• Any other duties as assigned by the Reporting Officer and/or Clinical Director (Medical 3DP).

What We’re Looking For

• Good Bachelor's degree in any discipline, with at least one year of relevant experience, preferably in healthcare administration.
• Familiarity with budgeting, procurement, and operational reporting processes and prior experience supporting service implementation, workflow optimisation, infrastructure setup, system implementation, or operational readiness initiative is advantageous but not mandatory.
• Strong command of written and spoken English, with effective interpersonal and stakeholder management skills.
• Strong numerical proficiency and ability to translate data into insights.
• Excellent organisational and project management skills, with ability to manage competing priorities in a fast-paced environment.
• Self‑motivated, meticulous, and committed to seeing initiatives through from planning to execution.
• Proficient in Microsoft Office (Word, Excel, PowerPoint)

What We Offer

• Career Development: Opportunities for professional growth and development in healthcare administration.
• Collaborative Environment: Work alongside dedicated professionals who share your passion for improving patient care.
• Impactful Work: Contribute to meaningful initiatives that enhance the healthcare experience for patients and their families.

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