Assistant Manager/Manager, Organisation, Board & Leadership Services

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

HYPERSCAL SOLUTIONS PTE. LTD. is seeking a professional to manage program and service development for charities. The role involves leading initiatives to enhance community-driven philanthropy and developing strong partnerships within the sector.

The ideal candidate will possess a Bachelor's degree, have 3-5 years of relevant experience, and be proficient in data analytics to monitor performance and inform decisions. Strong communication and interpersonal skills are essential for this service-oriented position.

Qualifications

• 3–5 years of experience in service/programme design and development.
• Proficiency in data analytics tools for insights and performance monitoring.
• Ability to communicate clearly and persuasively in English.

Responsibilities

• Lead design and implementation of sector initiatives for charities.
• Build partnerships with community partners and stakeholders.
• Work with C-suite leaders to enhance board diversity and governance.
• Evaluate performance gaps of charity leadership through assessments.
• Develop workshops for Impact Measurement and Digital Fundraising.

Skills

Data analytics

Stakeholder engagement

Project management

Communication skills

Interpersonal skills

Service-oriented mindset

Independent work

Education

Bachelor's degree in Business, Social Sciences, or a related field

Job description

Responsibilities

Programme and Service Management & Development

• Lead the design and implementation of sector initiatives that strengthen charities' capacity to champion community‑driven philanthropy and volunteering at board, executive, and practitioner levels.
• Build strategic partnerships and collaboration opportunities with community partners, internal and external stakeholders, corporates, government regulators and grant makers to expand our reach.
• Work closely with non‑profit C‑suite leaders to facilitate board/committee volunteer recruitment, matches and placements through our flagship CNPL BoardMatch service, to strengthen board diversity and governance.
• Facilitate and engage charity C‑suite leaders, chairpersons, board members to evaluate and identify performance gaps through the CNPL BoardPulse2.0 self‑assessment tool.
• Design, develop and implement the CNPL Changemakers Leadership programme to strengthen charities' competencies in navigating Singapore's complex operating dilemmas.
• Design, develop and facilitate Impact Measurement and Digital Fundraising workshops to support charities in measuring and communicating their outcomes and impact to stakeholders via giving.sg.
• Incorporate learning design principles and various instructional methods in designing relevant programmes and services to enable charities to drive volunteerism and philanthropy on giving.sg.

Qualifications

• Bachelor's degree in Business, Social Sciences, or a related field.
• 3–5 years of relevant experience working in service/programme design and development, stakeholder engagement and project management.
• Proficient in data analytics tools to draw insights, monitor performance, and inform strategic decision‑making.
• Strong command of written English, with the ability to communicate clearly, concisely, and persuasively.
• Ability to work independently.
• Excellent interpersonal skills and teamwork.
• Service‑oriented with a proactive and collaborative mindset.
• Self‑driven and takes initiative to achieve high performance of services and solutions.