Assistant Manager / Manager (Arrears Collections & Recovery)

Government Technology Agency (GovTech); Singapore; On-site; SGD 56,000 - 100,000; Full time

Job summary

GovTech in Singapore is looking for a proactive professional to join the Arrears Management Department, responsible for managing arrears of JTC customers and leading recovery within regulatory guidelines.

You will work with internal and external stakeholders to craft feasible debt resolutions, support policy reviews and system enhancements, and prepare arrears reports and presentations.

Qualifications

• Degree in accounting or finance or a professional qualification.
• Familiar with debt recovery processes (non-legal and legal actions).
• Team player with good interpersonal, negotiation and problem-solving skills.
• Proficient in Microsoft Office (Outlook/Excel/Word).
• Experience with SAP and/or analytics is a plus.

Responsibilities

• Manage arrears portfolio and lead debt recovery efforts.
• Collaborate with internal and external stakeholders to form feasible debt recovery resolutions.
• Prepare arrears related reports and presentations.
• Contribute to policy reviews and system enhancements.

Skills

Debt recovery

Negotiation

Interpersonal skills

Analytics

Education

Accounting/Finance qualification

Tools

Microsoft Office

SAP

Analytics tools

Job description

[What the role is]We are looking for someone with a strong personal drive in managing arrears and debt recovery.[What you will be working on]You will be part of the Arrears Management Department to play a critical role in managing arrears of JTC customers. You will be assigned with a portfolio and lead arrears recovery where you will work with both internal and external stakeholders to form feasible debt recovery resolution within relevant regulations and guidelines. You will also be involved in policy reviews, system enhancements and required to prepare arrears related reports & presentations.[What we are looking for]Requirements:• Possess background in accounting, finance, or other relevant professional qualifications• Must be familiar with debt recovery processes on non-legal and legal actions• A team player with good interpersonal, negotiation and problem-solving skills• Proficient in Microsoft office• Experience with SAP and/or analytics will be added advantage.Applicants with interest or prior experience in arrears collections are welcome to apply.