Arrears Recovery Lead – Debt Resolution & Analytics

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division in Singapore is seeking a proactive professional to manage arrears and debt recovery for JTC customers. You will handle a portfolio, lead recovery efforts, and coordinate with internal and external stakeholders to reach feasible resolutions within regulations.

You will also contribute to policy reviews, system enhancements, and prepare arrears-related reports and presentations. The role requires a background in accounting or finance, familiarity with debt recovery

Qualifications

• Background in accounting, finance, or related professional qualifications.
• Familiar with debt recovery processes, including non-legal and legal actions.
• Team player with good interpersonal, negotiation, and problem-solving skills.
• Proficient in Microsoft Office.
• Experience with SAP and/or analytics is an advantage.

Responsibilities

• Manage arrears and debt recovery within a defined portfolio.
• Lead arrears recovery actions with internal and external stakeholders.
• Form feasible debt recovery resolutions compliant with regulations and guidelines.
• Participate in policy reviews and system enhancements.
• Prepare arrears-related reports and presentations.

Skills

Debt recovery

Negotiation

Interpersonal skills

Microsoft Office

Analytics (SAP)

Education

Accounting/Finance background

Tools

SAP

Job description

Public Service Division in Singapore is seeking a proactive professional to manage arrears and debt recovery for JTC customers. You will handle a portfolio, lead recovery efforts, and coordinate with internal and external stakeholders to reach feasible resolutions within regulations.

You will also contribute to policy reviews, system enhancements, and prepare arrears-related reports and presentations. The role requires a background in accounting or finance, familiarity with debt recovery