Assistant Manager - Front Office

Hyatt Group; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading hospitality firm in Singapore is seeking an experienced Assistant Manager – Front Office to assist in managing day-to-day operations at the Front Desk. Ideal candidates will have at least 2 years of hotel experience, strong communication and customer service skills. This role offers an opportunity to work in a vibrant environment where creativity and professionalism thrive.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in a hotel as Assistant Manager or Team Leader.
• Exceptional customer service skills and proven problem-solving skills.

Responsibilities

• Assist with efficient running of the department in line with brand standards.
• Support and guide fellow associates for effective Front Desk operations.

Skills

Communication skills

Customer service skills

Problem-solving skills

Leadership qualities

Education

Hospitality or Tourism management degree

Job description

Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood, authentically. The hotel's design reflects the vibrant, creative and energetic culture of Singapore's expanding Central Business District (CBD), as well as the inspiring and unscripted style set forth by Andaz. At Andaz, we set the stage to ignite creative minds and bring eclectic souls together, be it guests or colleagues.

Overview

Come join us to express your Andaz as Assistant Manager – Front Office if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Manager – Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. This includes providing support and guidance to fellow associates to ensure a successful and effective operation.

Qualifications

Your Profile

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.

Please note that this is a local packaged position, and we regret that only shortlisted candidates will be notified.

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