Assistant Manager, FCC

Manulife; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Job summary

Manulife Singapore is seeking a Due Diligence Officer within the Financial Crime Compliance (FCC) function to conduct end-to-end AML/KYC for high-net-worth and retail clients across Private Wealth and Retail. You will assess source of wealth, perform PEP and sanctions screening, ensure documentation, and support regulatory reviews, audits, and reporting via Archer.

Join a global team focused on strengthening compliance, with opportunities to lead initiatives and enhance processes in a hybrid

Qualifications

• Minimum 5 years of experience in financial crime compliance.
• Strong understanding of Singapore AML/CTF and related regulations.
• Proven leadership and stakeholder engagement skills.
• Ability to multitask and collaborate within a larger compliance team.
• Good understanding of retail insurance/high-net-worth segments.

Responsibilities

• Provide AML/KYC advice to the business and stakeholders.
• Identify transformation and automation opportunities for FCC to improve efficiency.
• Act as escalation point for financial crime risks and escalate as needed.
• Define and ensure monitoring and testing for FCC processes and controls.
• Ensure timely and accurate filing of suspicious transaction reports.
• Support regulatory reviews and audits relating to financial crime compliance; capture improvements in Archer.
• Proactively monitor and remediate FCC gaps in a timely manner.
• Support FCC management information reporting.
• Keep track of regulatory developments and perform gap analysis.
• Lead efforts to enhance the company’s frameworks where required.
• Create awareness of evolving FCC regulations and best practices.
• Review name screening alerts and Transaction Monitoring alerts escalated from offshore team.

Skills

Leadership

Stakeholder Engagement

Project Management

Communication Skills

Regulatory Knowledge

Tools

Archer

Job description

The Due Diligence Officer at FCC is responsible for conducting end‑to‑end customer due diligence for high‑net‑worth and retail clients across Private Wealth and Retail. The role covers client onboarding, risk assessments that is in line with AML regulations and internal policies.

Key responsibilities include assessing source of wealth and funds, performing PEP and sanctions screening, and ensuring accurate and complete client documentation to mitigate financial crime risk.

The role also supports the Head of Financial Crime Compliance in executing the firm’s financial crime compliance framework, ensuring regulatory compliance through timely identification, assessment, mitigation, escalation, and reporting of financial crime risks. This includes matters related to AML/CFT, counter‑proliferation financing, sanctions, anti‑bribery and corruption, fraud, and FATCA/CRS.

Position Responsibilities

• Provide AML/KYC advice as required to the business and stakeholders

• Identify transformation and automation opportunities for the FCC team, and work with the relevant stakeholders to increase efficiency and effectiveness in the way of working

• Act as a point of escalation within the company for financial crime related risks and matters, as well as further elevate these to the Team Lead of FCC and Head of FCC

• Define and ensure appropriate compliance monitoring and testing to ensure FCC processes and controls are functionally appropriately, and review monitoring and testing results

• Ensure timely and accurate filing of suspicious transaction reports

• Support all regulatory reviews, audits etc. relating to financial crime compliance, and ensure that any identified areas for improvement are appropriately captured in Archer

• Proactively monitor and ensure that all FCC gaps are remediated in a timely manner

• Support the Team Lead of FCC and Head of FCC with FCC management information reporting

• Keep track of regulatory developments, industry best practices and evolving typologies relating to FCC, and ensure gap analysis is performed in a quality and timely manner.

• Lead efforts to continuously enhance the company’s frameworks where required

• Create awareness within the FCC team on evolving FCC regulations, best practices and trends

• Review name screening alerts and Transaction Monitoring alerts escalated from offshore team

Required Qualifications

• At least 5 years of working experience in financial crime compliance within the financial industry (preferably insurance).

• Robust understanding of Singapore regulatory requirements and best practices related to financial crime, primarily anti-money laundering/countering the financing of terrorism, countering proliferation financing, anti-bribery and corruption, FATCA/CRA, anti-fraud etc.

• Strong leadership, stakeholder engagement, project management and communication skills (both verbal and written)

• Self-motivated individual with a strong work ethic, ability to multitask and collaborative skills to work and engage within a larger Singapore Compliance team

• Sound understanding of the retail insurance/high-net worth/wealth management/private banking segment

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Modalidades de Trabajo

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