Assistant Manager, FCC

Manulife/John Hancock; Singapore; Hybrid; SGD 120,000 - 170,000; Full time

Job summary

Manulife/John Hancock is seeking a senior financial crime compliance professional in Singapore to provide AML/KYC guidance and lead transformation initiatives within the FCC team. The role requires influencing stakeholders, managing escalations, and driving remediation of FCC gaps while keeping abreast of evolving regulations.

You will monitor regulatory developments and support internal controls, monitoring, and reporting, including suspicious activity filing and Archer implementation.

Qualifications

• At least 5 years of working experience in financial crime compliance within the financial industry (preferably insurance).
• Robust understanding of Singapore regulatory requirements and best practices related to financial crime, primarily anti-money laundering/countering the financing of terrorism, countering proliferation financing, anti-bribery and corruption, FATCA/CRA, anti-fraud etc.
• Strong leadership, stakeholder engagement, project management and communication skills (both verbal and written)
• Self‑motivated individual with a strong work ethic, ability to multitask and collaborative skills to work and engage within a larger Singapore Compliance team
• Sound understanding of the retail insurance/high-net worth/wealth management/private banking segment

Responsibilities

• Provide AML/KYC advice as required to the business and stakeholders
• Identify transformation and automation opportunities for the FCC team, and work with the relevant stakeholders to increase efficiency and effectiveness in the way of working
• Act as a point of escalation within the company for financial crime related risks and matters, as well as further elevate these to the Team Lead of FCC and Head of FCC
• Define and ensure appropriate compliance monitoring and testing to ensure FCC processes and controls are functionally appropriately, and review monitoring and testing results
• Ensure timely and accurate filing of suspicious transaction reports
• Support all regulatory reviews, audits etc. relating to financial crime compliance, and ensure that any identified areas for improvement are appropriately captured in Archer
• Proactively monitor and ensure that all FCC gaps are remediated in a timely manner
• Support the Team Lead of FCC and Head of FCC with FCC management information reporting
• Keep track of regulatory developments, industry best practices and evolving typologies relating to FCC, and ensure gap analysis is performed in a quality and timely manner.
• Lead efforts to continuously enhance the company’s frameworks where required
• Create awareness within the FCC team on evolving FCC regulations, best practices and trends
• Review name screening alerts and Transaction Monitoring alerts escalated from offshore team

Skills

Financial Crime

Regulatory Knowledge

Leadership

Stakeholder Management

Education

Bachelor's degree in Finance or Law

Job description

Position Responsibilities

• Provide AML/KYC advice as required to the business and stakeholders
• Identify transformation and automation opportunities for the FCC team, and work with the relevant stakeholders to increase efficiency and effectiveness in the way of working
• Act as a point of escalation within the company for financial crime related risks and matters, as well as further elevate these to the Team Lead of FCC and Head of FCC
• Define and ensure appropriate compliance monitoring and testing to ensure FCC processes and controls are functionally appropriately, and review monitoring and testing results
• Ensure timely and accurate filing of suspicious transaction reports
• Support all regulatory reviews, audits etc. relating to financial crime compliance, and ensure that any identified areas for improvement are appropriately captured in Archer
• Proactively monitor and ensure that all FCC gaps are remediated in a timely manner
• Support the Team Lead of FCC and Head of FCC with FCC management information reporting
• Keep track of regulatory developments, industry best practices and evolving typologies relating to FCC, and ensure gap analysis is performed in a quality and timely manner.
• Lead efforts to continuously enhance the company’s frameworks where required
• Create awareness within the FCC team on evolving FCC regulations, best practices and trends
• Review name screening alerts and Transaction Monitoring alerts escalated from offshore team

Required Qualifications

• At least 5 years of working experience in financial crime compliance within the financial industry (preferably insurance).
• Robust understanding of Singapore regulatory requirements and best practices related to financial crime, primarily anti-money laundering/countering the financing of terrorism, countering proliferation financing, anti-bribery and corruption, FATCA/CRA, anti-fraud etc.
• Strong leadership, stakeholder engagement, project management and communication skills (both verbal and written)
• Self‑motivated individual with a strong work ethic, ability to multitask and collaborative skills to work and engage within a larger Singapore Compliance team
• Sound understanding of the retail insurance/high-net worth/wealth management/private banking segment

When you join our team:

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

Hybrid

We’re Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.