Assistant Manager, Faculty Ops & Support

Nanyang Technological University; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

Nanyang Technological University (NTU) in Singapore seeks an Assistant Manager (Faculty Operations & Support) to oversee administrative operations, facilities management and examination support within the School of Civil and Environmental Engineering. The role collaborates with faculty, staff and external vendors to ensure efficient service delivery and policy compliance.

Key responsibilities include space planning, asset management, SOP development and data-driven performance analysis to

Qualifikationen

• Bachelor's degree from a recognised university.
• 3–5 years of relevant experience in administration, operations or facilities management.
• Experience in managing administrative operations, facilities coordination and stakeholder engagement.
• Strong organisational, analytical and problem-solving skills with multi-priority management.
• Knowledge of procurement processes, vendor management and compliance.
• Proficiency in MS Office; experience with enterprise systems is a plus.
• Excellent communication and interpersonal skills with stakeholders at all levels.

Aufgaben

• Oversee daily administrative operations including office services and space administration.
• Handle access management, inquiries handling and service delivery standards.
• Coordinate office space planning, renovations, relocation and furniture procurement.
• Oversee asset management, inventory records, access control and shared facilities.
• Manage vendor relationships for procurement, maintenance and events.
• Develop SOPs, workflows and processes to improve efficiency and quality.
• Prepare operational reports and provide data-driven recommendations.
• Coordinate examination administration and logistics and ensure QA.
• Ensure compliance with university policies, safety procedures and audits.

Kenntnisse

Organizational skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Enterprise systems

Jobbeschreibung

The Assistant Manager (Faculty Operations & Support) role in the School of Civil and Environmental Engineering (CEE) is responsible for managing and coordinating the School’s administrative operations, facilities and space management, examination support, resource management and operational improvement initiatives. The role works closely with faculty, staff, university departments, internal stakeholders and external vendors to ensure smooth delivery of services, effective resource utilisation and compliance with institutional policies and procedures.

Job Responsibilities:

• Oversee daily administrative operations, including office services, room and space administration, access management, enquiries management and service delivery standards.

• Manage office space planning, renovation works, relocation projects, furniture procurement, maintenance coordination and facilities improvement initiatives.

• Oversee asset management, inventory records, access control and shared facilities to ensure proper accountability and compliance.

• Manage stakeholder and vendor relationships to support procurement, maintenance, events and operational activities.

• Develop and improve SOPs, workflows and operational processes to enhance efficiency and service quality.

• Prepare operational reports, analyse data and provide recommendations to support management decision-making.

• Coordinate examination administration and logistics, including venue arrangements, examination processes and quality assurance activities

• Ensure compliance with university policies, governance requirements, safety procedures and audit requirements.

Job Requirements:

• Bachelor's degree from a recognised university.

• At least 3 to 5 years of relevant experience in administration, operations, facilities management or a similar role, preferably in a higher education or large organisational environment.

• Experience in managing administrative operations, facilities coordination, project coordination and stakeholder engagement.

• Strong organisational, analytical and problem-solving skills with the ability to manage multiple priorities.

• Good knowledge of procurement processes, vendor management, compliance requirements and operational procedures.

• Proficient in Microsoft Office applications; experience with enterprise systems will be advantageous.

• Excellent communication and interpersonal skills with the ability to work effectively with stakeholders at all levels.

We regret to inform that only shortlisted candidates will be notified.