Assistant/Manager, AI Enablement & Business Transformation Singapore, Singapore, Singapore 5 - 8 Years Permanent
Job Description
About Sembcorp
Sembcorp is a leadingenergy and urban solutions provider headquartered in Singapore. Led by itspurpose to drive energy transition, Sembcorp delivers sustainable energysolutions and urban developments by leveraging its sector expertise and globaltrack record.
Join Integrated UrbanSolutions
Play a role in buildingsmart and sustainable cities! With over 30 years of experience, we transformraw land into thriving developments across Vietnam, Indonesia, and China. As akey growth engine, our Integrated Urban Solutions segment strives to be Asia'sfastest-growing industrial solutions provider. By delivering efficient energysolutions and pioneering innovative water resource management, we enable thegrowth of vibrant, future-ready communities.
Role Summary
This role requires abusiness-oriented problem solver who can independently understand operationalworkflows, identify practical AI and digital opportunities, prototypelow-code/no-code solutions, and drive implementation through testing, rolloutand adoption. The ideal candidate should be comfortable working directly withbusiness stakeholders to translate business processes into workable solutionswith minimal supervision.
Key Responsibilities
1. Business ProblemDiscovery & Use Case Framing
- Work with business teams to identifypain points, inefficiencies, decision gaps, manual workarounds, andoperational bottlenecks that could be addressed through AI, automation,analytics, or digital solutions.
- Frame and prioritise use cases clearly,including the underlying need, users affected, current workflow, expectedimprovement, feasibility, data availability, adoption readiness, andpotential business value.
- Facilitate stakeholder discussions tovalidate use cases, test assumptions, and distinguish real businessconstraints from symptoms.
2. AI/Digital SolutionTranslation
- Translate business problems intopractical AI and digital use cases, including user needs, process flows,data inputs, solution requirements, and success measures.
- Develop concise solution briefs, userstories, requirements documents, process maps, and simple business casesto guide development and implementation.
- Act as the bridge between businessusers, Digital/IT teams, vendors, and other stakeholders, challengingsolutions from a business-value, usability, governance, and adoptionperspective.
- Conduct of AI/Digital workshops toimprove AI and digital literacy rate of BUs.
3. Delivery, Testing &Deployment
- Drive AI-enabled and digital initiativesfrom concept through hands-on prototype, MVP, user testing, UAT,deployment, adoption, and post-launch refinement.
- Build, configure, or support simpleprototypes, workflow automations, dashboards, AI agents, orlow-code/no-code solutions using approved enterprise platforms whereappropriate.
- Coordinate solution design, developmentactivities, stakeholder feedback, testing cycles, rollout planning,dependencies, and enterprise alignment.
- Support training, communication,documentation, and user adoption activities to embed new tools and ways ofworking.
- Inaugurate and maintain Portals, developplan for sustained traffic flow for portal usage.
4. Value Realisation &Continuous Improvement
- Define and track success measures forAI, digital, and business improvement initiatives, including adoption,productivity, quality, cycle time, cost, risk, or revenue-impactindicators where relevant.
- Monitor implemented solutions, gatheruser feedback, identify enhancement opportunities, and support continuousrefinement after deployment.
- Prepare concise management updates oninitiative status, outcomes, risks, next steps, and opportunities to scalesuccessful use cases.
5 . StakeholderEngagement & Change Enablement
- Engage stakeholders across business,Digital/IT, Finance, HR, Risk, and operations to build alignment, manageexpectations, and drive delivery.
- Facilitate working sessions to gatherrequirements, validate proposed solutions, support decisions, and manageimplementation risks, issues, timelines, and dependencies.
- Support change management and adoptionby communicating clearly, securing user buy-in, and helping teamstransition to new processes and tools.
Requirements:
Experience & Background
- Degree in Business, Engineering,Information Systems, Computer Science, Data Analytics, Economics,Sustainability, or a related discipline.
- Approximately 5-7 years of relevantexperience in transformation, consulting, business improvement, digitaltransformation, analytics, product delivery, project management, oroperational excellence.
- Experience translating business needsinto digital, automation, analytics, or AI-enabled solutions, and workingwith Digital/IT teams, vendors, or cross-functional delivery partners, isstrongly preferred.
Skills & Capabilities
- Strong analytical thinking, structuredproblem-solving, and ability to diagnose business issues clearly.
- Strong business acumen, with the abilityto connect AI, automation, and digital initiatives to practical businessoutcomes.
- Ability to translate ambiguous businessneeds into clear requirements, use cases, delivery plans, and successmeasures.
- Strong communication, facilitation,presentation, and stakeholder management skills; comfortable workingindependently in fast-moving environments.
Digital & AICapabilities
- Hands-on experience prototyping orconfiguring simple AI, automation, analytics, dashboard, workflow, orlow-code/no-code solutions in a business context.
- Ability to create simpleproof-of-concepts, mock-ups, automations, or functional prototypes tovalidate business use cases before full-scale implementation.
- Familiarity with Microsoft Copilot,Copilot Studio, Power Platform, Power BI, low-code/no-code tools, workflowautomation, or similar technologies is advantageous.
- Not required to be a technicaldeveloper, but should understand the end-to-end product deliverylifecycle, from prototyping, MVP development, user testing, UAT, rollout,adoption, and post-launch continuous improvement.
Additional Experience(Advantageous)
Exposure to one or more ofthe following will be advantageous:
- AI adoption, automation, digitaltransformation, low-code/no-code delivery, or business productivityinitiatives
- Digital product delivery, productownership, solution implementation, business analysis, or processexcellence
- Data analytics, dashboarding,performance management, or benefits tracking
- Sustainability, ESG, smart city,industrial park, or urban development-related projects
Our Culture at Sembcorp
At Sembcorp, our culture isshaped by a strong set of shared behaviours that guide the way we work anduphold our commitment to driving the energy transition.
We foster aninstitution-first mindset, where the success of Sembcorp takes precedence overindividual interests. Collaboration is at the heart of what we do, as we workseamlessly across markets, businesses, and functions to achieve our goalstogether. Accountability is a core principle, ensuring that we take ownershipof our commitments and deliver on them with integrity and excellence. Thesevalues define who we are and create a workplace where our people can thrivewhile making a meaningful impact on driving energy transition.