Assistant/Executive, Human Resources (BP Support)

MOH Holdings (Singapore); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading public healthcare organization in Singapore is seeking a motivated individual for a Business Process Support role. This position involves providing administrative support in recruitment, onboarding, and records management. Ideal candidates will have a diploma or degree in HR, strong attention to detail, and effective communication skills. Join us in contributing to the development of public healthcare and enhancing employee experiences.

Qualifications

• 1–2 years of HR or administrative support experience preferred.
• Strong attention to detail, accuracy, and confidentiality.
• Self-motivated and proactive with a can-do attitude.

Responsibilities

• Post job advertisements on various platforms.
• Coordinate interviews with candidates.
• Prepare and collate employee contracts and documents.

Skills

Attention to detail

Good organizational skills

Effective communication

Team-oriented

Analytical skills

Education

Diploma/Degree in Human Resources or Business Administration

Tools

SuccessFactors

Microsoft Office

Job description

ORGANISATION / DIVISION INFORMATION

As the holding company of Singapore’s public healthcare institutions, we are always looking for qualified, passionate individuals who are keen to make a valuable contribution to public healthcare. At MOH Holdings, we believe our employees are our greatest asset and we are dedicated in helping them achieve their full potential through professional development and by providing an environment to develop their leadership skills and competencies.

The Human Resources & Talent Development (HRTD) division is responsible for attracting, retaining, engaging, and developing top talent for both MOHH and Singapore's public healthcare sector, with a dual focus on HR management for MOHH and driving strategic HR initiatives as MOH’s implementation partner. Its vision is to enable people, grow talent, and power the organisation, with key focus areas including the development of a healthcare talent pipeline through the marketing, selection, and management of healthcare scholarships, as well as coordinating talent development programs for young professionals during the early years of their careers in the sector.

Join us and be part of a team - a uniquely MOHH spirit that propels us forward through every circumstance we face.

• Acting Today For Tomorrow: We work pragmatically with the realities of the present, with a mindset that is geared to the needs of the future.

• Starting Where You Can: We take a can-do approach to problem-solving, even if it means starting small, because every contribution counts.

• Leaving No Job Undone: We take pride in seeing things through. Our high standards means it’s not just about getting the job done, but getting it done well.

• Moving Together as One: Care for all starts within, with us as an organisation. We look out for one another, leaving no on behind as we grow.

SUMMARY OF THE ROLE

The Business Process Support (BPS) team plays a vital role in supporting HR operations across the employee lifecycle. This position is responsible for providing end-to-end administrative and operational support in recruitment, onboarding, employee records management, offboarding, welfare administration, and other HR-related processes. The role ensures compliance, accuracy, and timeliness in all HR transactions, contributing to a smooth and positive employee experience.

If you are a motivated individual with a strong passion for contributing to the development of public healthcare to meet future demands, read on!

JOB RESPONSIBILITIES

Recruitment Support

• Post job advertisements on various platforms.
• Schedule and coordinate interviews with candidates.
• Administer pre-interview assessments (when required).
• Respond to candidate queries and issue rejection communications.

Employee Onboarding

• Prepare and collate employee contracts, forms, and documents for system entry.
• Complete employee data setup in the SuccessFactors (SF) system.
• Coordinate new hire orientation sessions and support HRBP during onboarding.
• Process work pass applications (when required).
• Maintain and update the Staff Movement Excel Spreadsheet (co-own with IT Helpdesk).

HR Records and File Maintenance

• Maintain accurate and up-to-date employee records (both physical and digital).
• Ensure compliance with data protection and confidentiality standards.
• Manage and organize shared HR files.

Employee Offboarding

• Process employee separation paperwork and update records in the SF system.
• Coordinate smooth offboarding procedures (leave adjustments etc.).
• Ensure cessation of staff benefits (Grab, myMHC, EHS).
• Cancel work passes where necessary.
• Update the Staff Movement Excel Spreadsheet (co-own with IT Helpdesk).

Welfare Administration

• Administer staff welfare benefits (e.g. newborn hampers, get-well baskets, funeral wreaths).
• Verify and approve buddy lunch claims.

Reporting & Miscellaneous Support

• Compile HR metrics and prepare reports (e.g. weekly resignation statistics).
• Update organizational charts and establishment reports.
• Ensure timely processing of cheque requisitions.
• Manage the HR mailbox (Level 0 Helpdesk support).
• Prepare and broadcast EDMs communications via MOHH HR mailbox.
• Perform other HR-related tasks as assigned.

JOB REQUIREMENTS

• Diploma/Degree in Human Resources, Business Administration, or a related field.
• Familiarity with HR systems (e.g. SuccessFactors) and proficiency in Microsoft Office.
• Strong attention to detail, accuracy, and confidentiality.
• Good organizational and time management skills with the ability to handle multiple priorities.
• Effective communication and interpersonal skills.
• Team-oriented, adaptable, and service-focused mindset.
• Strong interpersonal and communication skills, with excellent written and verbal abilities
• Self-motivated and proactive with a can-do attitude.
• Passion for developing and nurturing the talent pipeline for the public healthcare sector.
• Ability to engage effectively with scholars as well as internal and external stakeholders.
• Good analytical skills with the ability to leverage data to drive meaningful insights.
• 1–2 years of HR or administrative support experience preferred (fresh graduates with relevant internships experience may be considered).

A Sneak Peek into What You Can Expect to Learn:

• Growth Mindset: Gain hands-on exposure across the full HR lifecycle while developing a growth mindset, mastering HR systems, and seeing the direct impact of your work on the employee experience.