Assistant Executive

VANGUARD HEALTHCARE PTE. LTD.; Singapore; On-site; SGD 33,000 - 54,000; Full time

Job summary

Vanguard Healthcare Pte. Ltd. in Singapore is seeking an administrative and operations assistant for Vanguard Care Home (Woodlands) to ensure smooth client admissions and discharges.

You will join the administration team, conduct intake assessments, manage social background information, and coordinate with finance and social workers to support client needs and arrears management. Experience in healthcare is preferred, diploma required, and strong communication is essential.

Qualifications

• Diploma in relevant field is required.
• Demonstrate initiatives to identify gaps and develop solutions.
• Good communication and people engagement skills.
• Strong organisation and multi-tasking abilities.

Responsibilities

• Participate as part of the administration team to conduct client’s pre-admission, admission and discharge.
• Conduct intake assessment including basic financial counselling and service agreement.
• Establish and confirm source of social facts shown in the social background of all new clients.
• Support Medifund administration and applications in collaborations with Finance and Social Worker.

Skills

Communication skills

People engagement

Organisational skills

Multi-tasking

Attention to detail

Education

Diploma in relevant field

Job description

Location: Vanguard Care Home (Woodlands)

This role will provide administrative and operational support to ensure the smooth admission and discharge of clients.

Client & NOK Engagement Related Scope

• Attend team meetings to discuss and follow up on administrative care referrals for clients where necessary.

• Liaise with external organisations that provide services to meet clients’ and their families’ needs, and refer them to community support organisations if necessary.

• Assist Social Worker to follow up with clients and family members who requires financial assistance.

Administration / Operation

• Participate as part of the administration team to conduct client’s pre-admission, admission and discharge.

• Conduct intake assessment including basic financial counselling and service agreement.

• Establish and confirm source of social facts shown in the social background of all new clients.

• Support Medifund administration and applications in collaborations with Finance and Social Woker.

• Support and work closely with Finance to manage arrears.

• Provide day to day coordination roles and duties between NOKs and Centre.

• Maintain and upkeep administrative documentation of all clients including filing, tracking and updating where necessary.

• Maintain and upkeep Centre’s databases

• Manage and update data into relevant system such as BRIGHT, ILTC and NMTS, InterRai etc..

• Any other duties as assigned by the Reporting Manager/Supervisor

Requirements:

• Diploma in relevant field

• Demonstrate initiatives to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefits stakeholders.

• Good communications and people engagement skills

• Good organisation ability

• Ability to multi-task and eye for details.

Years of Experience Required:

• Candidates without experience are welcome to apply.

• At least 1 to 3 years of relevant healthcare industry experience.