Assistant Enrichment Centre Manager (Education) - Tampines / Marine Parade [0580]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent HR advisory firm in Singapore is seeking a Customer Service Executive to manage client interactions both in-person and via phone or email. The ideal candidate will possess a diploma and relevant experience in customer service, along with proficiency in MS Office and other digital tools. The role involves administrative support alongside core customer service duties, making it essential for candidates to be detail-oriented and proactive in operations. Competitive salary package offered, with varied working hours.

Qualifications

• At least Diploma in any discipline (Full time).
• Relevant customer service-related job experience.
• Proficiency in MS Office, Zoom, Google Drive, AI-generative apps.

Responsibilities

• Attend to all walk‑in potential customers and existing parents, phone calls and emails.
• Handle registration of new students and client requests.
• Maintain Centre’s student management system and perform audits.
• Prepare invoices and handle payments.
• Assist the operations manager with resource management.

Skills

Customer service experience

Proficiency in MS Office

Proficiency in Google Drive

Proficiency in Zoom

Experience with AI-generative apps

Education

Diploma in any discipline

Job description

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities

Customer Service

• Attend to all walk‑in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad‑hoc duties or projects assigned by the operations manager.

Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirements

• At least Diploma in any discipline (Full time)
• Relevant customer service‑related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI‑generative apps