Assistant Director, Family Support and Development (FSD)

Chinese Development Assistance Council (CDAC); Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Career progression

Influential leadership role

Job summary

CDAC in Singapore seeks a senior leader to co-manage FSD, guiding family-assistance programmes with a focus on outcomes and service quality. You will work across social work and education teams to deliver joined-up support for lower-income families and translate strategic priorities into daily operations.

You will supervise and develop senior staff, contribute to workforce planning aligned with CDAC's 2030 growth plans, and partner with government and community groups to drive impact and

Qualifications

• Degree in Social Work, Psychology, or related discipline; qualification preferred.
• 8–10 years in social service delivery with leadership experience.
• Ability to drive cross-disciplinary collaboration and outcomes.

Responsibilities

• Co-lead FSD's casework and family assistance programmes to ensure quality and outcomes.
• Foster collaboration between social work and education colleagues for joined-up support.
• Translate strategic priorities into day-to-day departmental operations.
• Supervise and develop Senior Managers and programme leads.
• Contribute to workforce planning as CDAC scales in 2030.
• Build and maintain outcomes measurement with data and M&E teams.
• Represent FSD in inter-agency discussions and with government partners.
• Drive integration of FSD with Education and Mentoring under One CDAC.
• Lead staff through incidents, complaints, or crises; manage budget and governance.

Skills

Leadership

Stakeholder management

Budget management

Data analytics

Collaboration

Education

Social Work degree

Job description

CDAC is a Singapore self-help group dedicated to enabling upward social mobility for lower-income Chinese Singaporean families, through programmes spanning education, family support, and mentoring delivered across a growing network of centres islandwide.

Key Responsibilities

• Co-lead FSD's casework and family assistance programmes, ensuring service quality, compliance, and outcomes across a growing caseload
• Foster close, working-level collaboration between social work and education colleagues (and other disciplines as needed), so families receive joined-up rather than siloed support
• Support the Senior Director in translating CDAC's strategic priorities — including the Self and Relationships practice framework — into day-to-day departmental operations
• Supervise and develop Senior Managers and programme leads, building staff capability and sustaining high staff engagement while driving for outcomes
• Contribute to workforce and service planning as FSD scales in line with CDAC's 2030 growth plans
• Build and maintain outcomes measurement for family programmes, working with data and M&E colleagues to track impact beyond activity counts
• Represent FSD in cross-departmental and inter-agency discussions, including with government and community partners, advocating for families where needed
• Drive integration of FSD's work with Education and Mentoring under the One CDAC agenda, including shared referrals and a common Theory of Change
• Lead staff calmly and effectively through service incidents, complaints, or crises as they arise
• Manage departmental budget, reporting, and governance requirements — including compliance and risk management — in partnership with Operations and Finance
• Deputise for the Senior Director as required

Requirements

• Degree in Social Work, Psychology, or a related discipline; a recognised social work qualification is an advantage
• At least 8–10 years of experience in social service delivery, with at least 3–5 years in a leadership or supervisory capacity
• Demonstrated ability to foster multidisciplinary collaboration, ideally spanning social work and education or similar domains
• Ability to perform well under pressure, with a track record of driving outcomes while maintaining high staff engagement and morale
• Sound financial and budget management skills, including experience with programme funding and resource planning
• Working knowledge of compliance, risk management, and quality assurance practices in a social service setting
• Experience working within Singapore's social service ecosystem
• Strong analytical skills, with experience using data to inform programme and service decisions
• Excellent stakeholder management and communication skills, both written and verbal, in English and, preferably but not necessarily, Mandarin

A senior leadership role with genuine influence over the direction of a growing department, a clear pathway for career progression, and the opportunity to shape how a leading self-help group supports lower-income families in Singapore.