Assistant Audio Visual Engineer

Shangri-La Group; Singapore; On-site; SGD 38,000 - 65,000; Full time

Job summary

Shangri-La Singapore is seeking an Assistant Audio Visual Engineer to join our team. You will assist in the setup, operation, and troubleshooting of AV equipment for meetings, conferences, weddings, and special events.

On-site technical support will ensure seamless operation of audio, video, lighting, and presentation systems. Responsibilities include pre-event testing, equipment maintenance, and coordinating with internal departments to meet event specifications.

Qualifications

• Diploma or Higher NITEC in AV Technology, Electronics, Engineering, or related field.
• Minimum 2 years of AV operations experience, hotel/events preferred.
• Strong communication and customer service mindset.

Responsibilities

• Set up, operate and troubleshoot AV equipment for meetings, conferences, weddings, and events.
• Provide on-site technical support for AV systems (audio, video, lighting, presentation).
• Conduct pre-event testing and inspections of AV equipment for performance.
• Maintain and repair AV systems and infrastructure across the hotel.
• Monitor event operations and address technical issues promptly.
• Coordinate with internal teams and event organizers on technical requirements.
• Maintain equipment inventory, maintenance schedules and service reports.

Skills

Communication skills

Customer service mindset

Under pressure

Education

AV Technology/Higher NITEC or equivalent

Tools

AV equipment knowledge

Projectors/ Conferencing systems

Job description

[Not translated in selected language]

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for a Assistant Audio Visual Engineer to join our team!

Job Responsibilities

• Assist in the setup, operation, and troubleshooting of audio visual equipment for meetings, conferences, weddings, and special events.
• Provide on-site technical support to ensure seamless operation of audio, video, lighting, and presentation systems.
• Conduct pre-event testing and inspections of AV equipment to ensure functionality and performance standards are met.
• Assist in maintaining and repairing audio visual systems, equipment, and related infrastructure throughout the hotel.
• Monitor event operations and respond promptly to technical issues during functions and activities.
• Coordinate with internal departments and event organizers to understand technical requirements and event specifications.
• Maintain accurate records of equipment inventory, maintenance schedules, and service reports.
• Ensure proper storage, handling, and security of AV equipment and accessories.
• Support the Audio Visual Engineer in implementing preventive maintenance programs and system upgrades.
• Adhere to all workplace safety, hotel policies, and operational procedures while delivering high-quality technical support.
  
  

Job Requirements

• Diploma, Higher NITEC, or equivalent qualification in Audio Visual Technology, Electronics, Engineering, or a related field.
• Minimum 2 years of relevant experience in audio visual operations, preferably in a hotel or events environment.
• Knowledge of audio, video, lighting, projection, and conferencing systems.
• Familiarity with troubleshooting and maintenance of AV equipment and systems.
• Ability to work independently and effectively under pressure in a fast-paced environment.
• Strong communication and interpersonal skills with a customer service mindset.
• Willingness to work flexible hours, including evenings, weekends, and public holidays based on operational requirements.
• Team player with strong attention to detail, organizational skills, and a proactive attitude.