Aspiring Restaurant Manager & Service Team Lead

PARADISE HOTPOT PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

PARADISE HOTPOT PTE. LTD. is seeking a Restaurant Supervisor in Singapore to support the Restaurant Manager in day-to-day operations and staff supervision. You will deputise in the Manager’s absence and help maintain service standards and grooming across the team.

The role involves guiding training for service crew, conducting interviews for new hires, and assisting in labour and F&B costing matters including stock checks. A focus on customer satisfaction is essential.

Responsibilities

• Report to Restaurant Manager or a management staff appointed by the Company
• Support and assist the Restaurant Manager in managing the restaurant
• Deputise in the absence of the Managers
• Supervise a team of service crew to ensure the restaurant smooth operation
• Handle cashiering duties and to do banking duties
• Conduct interview for new hires
• Guide and train new / existing Service Crew
• Constantly motivate and cultivate a team spirit
• Maintain utmost service standards and discipline / grooming among the service staff
• Assist in crews' performance appraisals and confirmation
• Conduct daily check list
• Constantly obtain customer feedback to ensure satisfaction
• Attend to customer complaints (if any)
• Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take
• Adhere to Company's standard operating procedures
• Any other appropriate duties and responsibilities as assigned.

Job description

PARADISE HOTPOT PTE. LTD. is seeking a Restaurant Supervisor in Singapore to support the Restaurant Manager in day-to-day operations and staff supervision. You will deputise in the Manager’s absence and help maintain service standards and grooming across the team.

The role involves guiding training for service crew, conducting interviews for new hires, and assisting in labour and F&B costing matters including stock checks. A focus on customer satisfaction is essential.