Asia Physical Commodities Ops & Process Improvement Analyst

JPMorgan Chase & Co.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JPMorganChase Operations in Asia is seeking an Analyst to support a fast-paced physical commodities business. You will work with sales, trading, vendors, and internal partners to keep daily activity running, manage risks, and deliver a strong client experience.

You will provide operational and logistical support to physical commodities desks, ensure controls are completed on time, coordinate with stakeholders to resolve queries, and help identify process improvements that increase efficiency and

Qualifications

• Bachelor’s degree or equivalent is required.
• Experience in physical commodities operations within financial services.
• Proficiency in Microsoft Office applications.
• Strong controls mindset with attention to detail and clear ownership.
• Strong relationship-building skills with both clients and internal partners.
• Strong written and verbal communication skills.
• Positive, flexible approach to change with a focus on improving efficiency.

Responsibilities

• Provide operational and logistical support for physical commodities sales and trading desks.
• Execute required controls with discipline, ensuring timely completion and sign-off.
• Partner with sales and trading, operations, credit, compliance, legal, and technology teams to resolve client queries and operational issues.
• Build strong working relationships with internal and external stakeholders, including clients, vendors, and financial institutions.
• Identify and support process improvements that increase efficiency, strengthen controls, or reduce manual touchpoints.
• Communicate clearly with support teams and external stakeholders to drive timely resolution and manage expectations.
• Contribute to strategic initiatives and change delivery that improve service and operational outcomes.

Skills

MS Office

Controls mindset

Stakeholder management

Relationship building

Communication skills

Attention to detail

Change management

Automation awareness

Education

Bachelor’s degree or equivalent

Tools

Alteryx

UiPath

Language model tools

Job description

JPMorganChase Operations in Asia is seeking an Analyst to support a fast-paced physical commodities business. You will work with sales, trading, vendors, and internal partners to keep daily activity running, manage risks, and deliver a strong client experience.

You will provide operational and logistical support to physical commodities desks, ensure controls are completed on time, coordinate with stakeholders to resolve queries, and help identify process improvements that increase efficiency and