Aquarium Store Manager - Lead Team & Customer Experience

EAST OCEAN AQUATIC TRADING CENTRE; Singapore; On-site; SGD 47,000 - 73,000; Full time

Job summary

EAST OCEAN AQUATIC TRADING CENTRE is seeking a skilled Shop Manager to lead daily retail operations for our aquarium store in Singapore. You will oversee scheduling, cash controls, inventory management, and store profitability while coordinating with Regional Management and Marketing teams.

Responsibilities include driving sales, delivering exceptional customer service, managing stock levels, and maintaining store presentation and social channels in line with marketing guidelines.

Qualifications

• Experience supervising a retail team, preferably in aquatics or pet care.
• Strong cash handling, POS reconciliation, and basic financial metrics knowledge.
• Excellent organizational and scheduling abilities with team leadership.
• Excellent communication and customer-first mindset.
• Interest in fishkeeping or aquatic equipment is a plus.

Responsibilities

• Oversee daily store operations and cash controls.
• Motivate staff to meet sales targets and deliver excellent service.
• Manage inventory, stock replenishment, and shrinkage control.
• Oversee store upkeep and local marketing aligned with guidelines.

Skills

Retail management

Cash handling

Customer service

Inventory management

Team scheduling

Tools

POS systems

Job description

EAST OCEAN AQUATIC TRADING CENTRE is seeking a skilled Shop Manager to lead daily retail operations for our aquarium store in Singapore. You will oversee scheduling, cash controls, inventory management, and store profitability while coordinating with Regional Management and Marketing teams.

Responsibilities include driving sales, delivering exceptional customer service, managing stock levels, and maintaining store presentation and social channels in line with marketing guidelines.