Application Support Engineer Trainee

DXC TECHNOLOGY SERVICES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

DXC Technology Singapore invites fresh graduates to join the GRIT Programme as a Junior Java Application Support Engineer Trainee. This six-month full-time traineeship offers hands-on experience supporting enterprise Java applications in a production environment, with structured on-the-job training and mentorship.

You will work with experienced teams to monitor performance, troubleshoot incidents, and contribute to production operations.

Qualifications

• Bachelor's degree in a relevant field.
• Fresh graduates encouraged to apply.
• Basic knowledge of Java, J2EE, Spring, and OOP.
• Understanding of SQL and relational databases.
• Familiarity with REST or SOAP APIs and web services.
• Basic knowledge of Windows and/or Linux operating systems.
• Internship or final-year project involving Java development or support is advantageous.
• Strong interest in application support and enterprise technologies.

Responsibilities

• Provide Java application support for Java-based applications and services.
• Monitor performance, availability, and system health.
• Investigate and resolve incidents and service requests.
• Analyze logs and troubleshoot system and database issues.
• Support deployment, testing, and maintenance activities.
• Collaborate with development, infrastructure, and business teams.
• Participate in incident, problem, and change management processes.
• Document support procedures, troubleshooting steps, and known issues.
• Ensure support tickets are managed within agreed service levels.
• Contribute to continuous improvement for reliability and efficiency.

Skills

Java basics

J2EE

Spring Framework

Object-Oriented Programming

SQL

REST/SOAP APIs

Windows/Linux

Problem solving

Communication

Teamwork

Education

Bachelor's Degree in Computer Science / Information Technology / Software Engineering

Job description

DXC Technology is looking for a Junior Java Application Support Engineer Trainee to join our team under the Graduate Industry Traineeship (GRIT) Programme. This opportunity is designed for fresh graduates and early-career professionals who are looking to gain hands‑on experience supporting enterprise applications in a real-world production environment.

You will work alongside experienced technical teams to support business-critical Java applications, troubleshoot issues, monitor system performance, and develop practical skills in application support and IT operations.

Key Responsibilities

• Provide application support for Java-based applications and services.
• Monitor application performance, availability, and system health.
• Investigate and resolve application incidents and service requests.
• Analyze application logs and troubleshoot system and database issues.
• Support deployment, testing, and maintenance activities.
• Work closely with development, infrastructure, and business teams to resolve technical issues.
• Participate in incident, problem, and change management processes.
• Document support procedures, troubleshooting steps, and known issues.
• Ensure support tickets are managed within agreed service levels.
• Contribute to continuous improvement initiatives to enhance application reliability and efficiency.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Fresh graduates are encouraged to apply.
• Basic knowledge of Java, J2EE, Spring Framework, and Object-Oriented Programming.
• Understanding of SQL and relational databases.
• Familiarity with REST or SOAP APIs and web services.
• Basic knowledge of Windows and/or Linux operating systems.
• Internship, final-year project, or academic experience involving Java development or support is advantageous.
• Strong interest in application support, troubleshooting, and enterprise technologies.

Preferred Attributes

• Strong analytical and problem-solving skills.
• Good communication and collaboration abilities.
• Eagerness to learn and take on new challenges.
• Detail-oriented and proactive mindset.
• Ability to work effectively in a team environment.

GRIT Programme Details

• 6-month full-time traineeship.
• Structured on-the-job training and mentorship.
• Exposure to enterprise-scale applications and technologies.
• Opportunity to develop practical skills in application support, incident management, and production operations.
• Successful trainees may be considered for future permanent opportunities based on business needs and performance.

Location: Candidate must be willing to work onsite at the client project location near Jurong East MRT.

Work Arrangement: Full-time onsite (5 days per week).

No hybrid or remote work arrangement is available for this role.

All GRaduate Industry trainees must fulfil the following criteria:

• Singapore Citizen or Permanent Resident; and
• Graduated in 2024, 2025 or 2026 from Universities, Polytechnics, Institutes of Technical Education (ITE), or other Educational Institutions (e.g. private universities and overseas institutions); or
• Graduated earlier from above institutions and completed National Service in 2024, 2025 or 2026
• Applicants must have no prior work experience and be willing to commit to a six-month full-time traineeship.

Refer to - https://www.swda.gov.sg/home/newsroom/graduate-industry-traineeships-(grit)-and-grit-gov-programmes