Application Support Analyst

AvePoint, Inc.; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

AvePoint, Inc. in Singapore is seeking an Application Support Analyst to help troubleshoot and support our enterprise platforms. You will work across teams to resolve issues, ensure platform stability, and provide timely assistance to internal users.

The role requires hands-on experience, a CS/STEM degree, strong SQL knowledge, and familiarity with web technologies and cloud infrastructure. You will monitor platform updates, implement changes, and help maintain governance and security controls

Qualifications

• Degree in Computer Science, STEM or related field.
• At least 3 years of hands‑on experience in supporting enterprise applications.
• Proficiency with front‑end and back‑end web technologies: Angular, React, Rest API, JSON, HTML, CSS, JavaScript, .NET/ASP.NET, C#, and SharePoint.
• Experience with databases and SQL (MSSQL, T-SQL, Stored Procedures, Functions, Triggers).
• Experience in supporting infrastructure (AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificates, Control‑M, PingID).
• Knowledge of development tools: Visual Studio, Gitlab/GitHub, JIRA, Confluence.
• Excellent written and verbal communication; adapting to Agile and fast‑paced environments.

Responsibilities

• Support and troubleshoot platform issues.
• Support existing platform solutions.
• Track and monitor platform updates and implement changes.
• Implement and review governance and security controls for platform compliance.

Skills

CS/STEM degree

3+ years enterprise apps

Angular

React

Rest API

JSON

.NET

ASP.NET

HTML

CSS

JavaScript

MS SharePoint

MS Power Platform

.NET Core

C#

SQL Server

T-SQL

Stored Procedures

Functions

Triggers

AWS

Windows Server

IIS

Azure SSO

SSL Certificates

Control-M

PingID

Visual Studio

Git/GitHub

JIRA

Confluence

Strong communication

Agile

Fast learner

Finance domain

Corporate Infra

Education

Degree in Computer Science/ STEM

Tools

Visual Studio

Git/GitHub

Jira

Confluence

Job description

Application Support Analyst

Key responsibilities:

• Support and troubleshoot issues with the platforms.
• Support existing solutions on the platforms.
• Track and monitor updates to the platforms and implement necessary updates and changes.
• Implement, maintain, and continuously review governance and security controls to ensure platform compliance.

Skillset (Must have)

• Possess a degree in Computer Science, STEM, or related field.
• At least 3 years of hands‑on experience in supporting enterprise applications.
• Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform, C#, ASP.net, HTML, CSS, and JavaScript.
• Experience in database and SQL, such as MSSQL, TSQL, Stored Procedure, Function, and Triggers.
• Experience in supporting infrastructure, such as AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M, and PingID.
• Experience in tools, such as Visual Studio, Gitlab or GitHub, JIRA, and Confluence.
• Good written and verbal communication skills.
• Agile, fast learner and able to adapt to changes.

Skillset (Good to have)

Experience in any of the following domains:

• Finance
• Corporate Infrastructure Services

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