APPLICATION SUPPORT ANALYST

Elite Innoplus Pte Ltd; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

Elite Innoplus Pte Ltd is seeking a committed IT/Project Support professional to deliver application and technical support to site engineers, project managers, and project personnel on site.

You will help supervise construction activities, troubleshoot diverse issues, support project management systems, and coordinate with engineers, contractors, and vendors across multiple sites. A relevantBachelor's degree and 3–6 years' experience are required.

Qualifications

• Bachelor's degree in IT/ECE/EEE or equivalent is required.
• 3–6 years of experience in technical support or project coordination in construction.
• Ability to read and understand technical drawings and project docs.
• Strong troubleshooting and problem-solving skills with good communication.
• Excellent collaboration with engineers, contractors, vendors and project teams.

Responsibilities

• Provide application and technical support to site engineers, project managers, and other project personnel.
• Supervise daily construction activities and ensure work is carried out according to approved drawings and specifications.
• Troubleshoot application, computer, network, connectivity, and hardware-related issues.
• Support construction-related applications, project management systems, and document management platforms.
• Support testing, commissioning, and handover of construction projects and systems
• Coordinate with project managers, consultants, subcontractors, and workers on site.
• Assist in budgeting, cost monitoring, procurement schedules, and resource planning
• Support procurement and vendor coordination for system upgrades or replacements
• Assist with application installation, upgrades, testing, configuration, and deployment.
• Manage user accounts, access permissions, and system configurations.
• Assist in tender preparation and other project-related documentation as required
• Perform ad-hoc technical and operational tasks as assigned by management
• Maintain accurate records of incidents, service requests, troubleshooting activities, and resolutions.
• Visit different construction sites as required to provide on-site technical support.

Skills

Troubleshooting

Communication

Reading drawings

Site coordination

Education

Bachelor's degree in IT / ECE / EEE

Job description

Job Responsibilities

• Provide application and technical support to site engineers, project managers, and other project personnel.
• Supervise daily construction activities and ensure work is carried out according to approved drawings and specifications
• Troubleshoot application, computer, network, connectivity, and hardware-related issues.
• Support construction-related applications, project management systems, and document management platforms.
• Support testing, commissioning, and handover of construction projects and systems
• Coordinate with project managers, consultants, subcontractors, and workers on site.
• Assist in budgeting, cost monitoring, procurement schedules, and resource planning
• Support procurement and vendor coordination for system upgrades or replacements
• Assist with application installation, upgrades, testing, configuration, and deployment.
• Manage user accounts, access permissions, and system configurations.
• Assist in tender preparation and other project-related documentation as required
• Perform ad-hoc technical and operational tasks as assigned by management
• Maintain accurate records of incidents, service requests, troubleshooting activities, and resolutions.
• Visit different construction sites as required to provide on-site technical support.

Requirements

• Bachelor’s degree in information technology, Electronics and Communication Engineering (ECE), Electrical and Electronics Engineering (EEE), or equivalent discipline.
• 3–6 years of experience in technical support or project coordination roles within construction companies.
• Ability to read and understand technical drawings and project documentation.
• Good troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with engineers, contractors, vendors, and project teams.