YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.
As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you’ll find anywhere.
Job Title: Field Service Engineer
Responsibilities
- Responsible for process acceptance and recipe optimization at customer sites.
- Provide field support related to final acceptance tests, process/hardware tuning, and process performance improvement.
- Assess user needs, translate business objectives into technical specs, and consult with stakeholders.
- Perform analysis, debugging, and quality assurance before and after system shipment
- Provide technical support, resolve escalated customer issues, and handle on-site or remote troubleshooting.
- Assist sales teams with technical demonstrations, prototypes, RFQs (requests for quotation), and product evaluations.
Requirements & Skills
- Bachelor’s Degree in physics, chemistry, materials engineering, electrical engineering, or related technical field is required.
- 5+ years in Semiconductor or Life Sciences related engineering experience. Experience in Capital equipment industry preferred
- Demonstrated experience in field applications or Research and Development leadership and cross-functional team engagement.
- Strong Semiconductor Advanced Packaging knowledge to apply and characterize processes for front-end or backend semiconductor devices.
- Excellent knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various technical solutions.
- Strong problem-solving skills and willingness to learn new skills, new technologies, and develop solutions based on project needs.
- Ability to complete work on time consistently and with minimal guidance.
- Ability to function well in a diverse, team-focused, fast-paced environment with changing requirements.
- Up to 50% local/international travelling may be required.
- Fluent in English and Mandarin Chinese
Compensation
- YES offers a stimulating and fun working environment, competitive salaries and benefits.
Additional Information
- YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.