Application Analyst and Support (AVP)

OCBC Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC Singapore is seeking an experienced Application Analyst and Support (AVP) to lead the Payment team, overseeing critical applications such as interbank transactions, remittance, and real-time payments. You will coordinate across IT and business stakeholders to ensure SLAs are met and incidents are resolved efficiently.

The role requires strong technical skills in shell scripting, Java, PostgreSQL, Kafka, Kubernetes/Docker, OpenShift, IBM MQ, Redis, Grafana and Kibana; plus DevOps, SRE

Qualifications

• A degree in Computer Science, Information Technology, or a related field.
• At least 10 years of experience in software development, preferably in banking or financial services.
• Experience with Agile development and Git or similar version control.

Responsibilities

• Provide leadership and management of the Payment team, ensuring IT operations run smoothly and SLA targets are met.
• Analyze incidents, coordinate with IT and business stakeholders, and drive resolution with vendors when needed.
• Define and implement job automation; conduct DR exercises and capacity planning.
• Communicate effectively across cross-functional teams and external partners.

Skills

Shell scripting

Java

PostgreSQL

SQL scripting

Kafka

Kubernetes/Docker

OpenShift

IBM MQ

Redis

Grafana

Kibana

Education

Bachelor's or higher in Computer Science / Information Technology

Job description

## Application Analyst and Support (AVP)Apply: Onsite: OCBC Singapore: Full time: Posted Today: JR00011582# **WHO WE ARE:**As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.# **Why Join**Imagine being part of a team that builds innovative digital solutions for one of Asia's leading banks. As an Application Analyst at OCBC, you'll have the opportunity to work on cutting-edge projects that transform the way we deliver financial services. You'll be part of a collaborative team that values creativity, innovation, and continuous learning. **How you succeed**This role is required to provide leadership and management of Payment team, who is supporting the critical applications pertaining to the payment domains, such as Interbank transactions via SWIFT Messages, Inward /outward remittance, high-value domestic payment, Instant Fund Transfer via FAST/PayNow, etc. This role is expected to manage and oversee the day-to-day IT operations matters, closely coordinate and work across/with the various IT departments and business stakeholders to ensure the team performance in delivering the applications with agreed SLA. **What you do** * Strong technical skillset in shell scripting, Java, PostgreSQL, SQL scripting, Kafka, Kubernetes/Docker, OpenShift, IBM MQ, Redis, Grafana, and Kibana.* Solid understanding of container platforms, DevOps methodologies, and Site Reliability Engineering (SRE) principles.* Possess good knowledge on 3 tier/MS -architecture application and able to: Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.* Support day-to-day IT operations – production issue resolution.* Analyze issue raised by users or reported by monitoring system.* Perform impact analysis and suggest workaround solution.* Follow-up and follow-thru with vendor on the resolution till issue permanently fixed.* Understand the job dependencies and recover the job if there is any job failure. Be able to define and implement job automation.* Participate/conduct regular DR simulation/live DR exercise to ensure the system can be recovered within defined RTO.* Ability to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.* Conduct application capacity planning and perform performance tuning.* Perform regular application review according to the technology security standard (TSSAC) and follow up with necessary action plan to close the non-compliance item.* Understand and identify solution for security vulnerability identified by VA/APT and follow up with fix for issue closure.* Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors. # **Who you are** * A degree in Computer Science, Information Technology, or a related field* At least 10 years of experience in software development, preferably in a banking or financial services environment* Strong technical skillset in shell scripting, Java, PostgreSQL, SQL scripting, Kafka, Kubernetes/Docker, OpenShift, IBM MQ, Redis, Grafana, and Kibana.* Experience with Agile development methodologies and version control systems such as Git* Solid understanding of container platforms, DevOps methodologies, and Site Reliability Engineering (SRE) principles* Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams **Who we ar**e As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.# # **What we offer:**Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.