APAC Underwriting Training & Capability Lead

Liberty Specialty Markets; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Liberty Specialty Markets in APAC seeks a Technical Underwriting Training & Development Manager to lead the Training & Development pillar of Underwriting Excellence across APAC. You will design a role-based competency framework, learning pathways and a certification model to uplift capability and standardize underwriting decisions.

You will partner with CUOs, Product Heads, HR and local country leads to align training with strategic priorities, support system rollouts and deliver measurable

Qualifications

• Significant experience in insurance/underwriting or related functions with demonstrable experience in learning, capability development or instructional design within a regulated environment.
• Practical underwriting knowledge across commercial and retail lines to shape relevant technical content.
• Proven experience building competency frameworks, certification programs and administering enterprise LMS platforms.
• Experience designing blended learning solutions and measuring learning impact linked to business outcomes.
• Strong stakeholder management with evidence of partnering effectively with senior underwriting leaders, HR, and IBUs.
• Tertiary qualification in education, business, insurance, HR or related discipline; Certificate IV in Training & Assessment or equivalent desirable.

Responsibilities

• Define the APAC underwriting capability strategy and a multi-year learning roadmap aligned to the Underwriting Excellence priorities and underwriting objectives.
• Translate strategic priorities into training targets, curriculum plans and resourcing requirements for the underwriting teams.
• Design and maintain role-based competency frameworks that align with global and local frameworks.
• Implement assessment standards and quality assurance for certifications.
• Lead design and delivery of blended learning (e-learning, virtual/classroom workshops, case-based learning, on-the-job assessments, recorded masterclasses).
• Own content for "UW essentials" (appetite, delegated authority, systems basics, governance) and technical modules by product line.
• Partner with Product Heads and relevant IBUs to produce role-relevant training for system releases, new product rollouts and governance changes.
• Oversee LMS strategy and administration for APAC underwriting: course management, enrollments, assessments, certification tracking and compliance reporting.
• Define and deliver learning analytics and impact measurement — link training outcomes to business KPIs.
• Design and run onboarding pathways and accelerated programs for new underwriters, graduates and school-leavers.
• Develop mentoring, coaching and career pathways to improve retention and succession for key underwriting roles in collaboration with HR and relevant IBUs.
• Create manager toolkits and reinforce on-the-job practice to ensure learning is applied.
• Lead a regional training team (instructional designers, LMS admin, trainers/subject-matter experts) and coordinate embedded trainers or SME contributors in markets.
• Drive continuous improvement of the training function through feedback, evaluation and quality assurance.

Skills

Learning strategy

Technical communication

Data analytics

Stakeholder management

Team leadership

Delivery excellence

Education

Bachelor's degree or relevant

Tools

LMS platforms

Job description

Liberty Specialty Markets in APAC seeks a Technical Underwriting Training & Development Manager to lead the Training & Development pillar of Underwriting Excellence across APAC. You will design a role-based competency framework, learning pathways and a certification model to uplift capability and standardize underwriting decisions.

You will partner with CUOs, Product Heads, HR and local country leads to align training with strategic priorities, support system rollouts and deliver measurable