APAC Luxury Retail Tech IT Analyst Intern

LVMH; Singapore; On-site; SGD 28,000 - 39,000; Part time

Job summary

LVMH Beauty Tech is seeking a highly motivated IT Business Analyst Intern for APAC to join our regional omni retail team in APAC. You will work with regional IT project managers, local market IT teams, and external vendors to support omnichannel rollouts and retail management systems.

The role offers hands-on exposure to luxury retail technology, enterprise project management, and regional IT governance in a fast-paced multinational environment.

Qualifications

• Pursuing Bachelor's degree in IT/CS/Analytics/PM or related field.
• Familiarity with retail IT architectures, APIs, CRM/POS systems, or ticketing workflows.
• Advanced proficiency in Microsoft Excel; knowledge of 365, SharePoint, Power BI, and ServiceNow is a strong plus.
• Confident interacting with diverse stakeholders, vendors, and regional teams.
• Meticulous attention to detail with strong organizational skills; able to multitask under tight deadlines.
• Proactive, problem-solving attitude with eagerness to learn enterprise tools and luxury retail workflows.

Responsibilities

• Project Tracking & PMO Support: maintain master project tracking sheets, dashboards, and timelines; organize status meetings and minutes.
• System & Vendor Support: provide operational assistance for core retail systems; coordinate with vendors and local IT teams to resolve blockers.
• Documentation & Reporting: draft and update Retail Ops Guides, KB articles, and SOPs.
• UAT & Testing Assistance: support QA and UAT cycles; document test scenarios and track defects with partners.
• IT Service Desk & Ticket Analysis: monitor SNOW ticket queues; analyze trends and compile performance metrics.
• Key Focus: contribute to regional service desk handovers, validate Power BI dashboards, and support retail systems deployment across APAC markets.

Skills

Power BI

Excel

SharePoint

ServiceNow

CRM/POS systems

Vendor coordination

Data analysis concepts

Stakeholder communication

Education

Bachelor's degree (IT/CS/Analytics/PM)

Tools

Power BI

ServiceNow

SharePoint

Microsoft Excel

Job description

LVMH Beauty Tech is seeking a highly motivated IT Business Analyst Intern for APAC to join our regional omni retail team in APAC. You will work with regional IT project managers, local market IT teams, and external vendors to support omnichannel rollouts and retail management systems.

The role offers hands-on exposure to luxury retail technology, enterprise project management, and regional IT governance in a fast-paced multinational environment.