APAC Head of Data, Analytics & Technology

The Nuance Group AG; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Avolta is seeking an APAC Head of Data, Analytics & Technology to lead data, analytics and technology strategy across the APAC region. The role reports regionally to the CFO and functionally to global SVPs, shaping data-driven decisions across business units.

The incumbent will drive data literacy, governance, and analytics adoption, while partnering with commercial, omnichannel and finance teams to enable growth and operational excellence across airports, ports, and travel channels.

Qualifications

• 15+ years of experience in Data, Analytics & Technology with at least 5 years in a senior manager role.
• Proven track record leading technology programs, master data management, analytics strategy and delivering insights at scale.
• Strong experience partnering with senior executives and influencing strategic decisions.
• Expertise in modern technologies, data platforms, analytics tools, and industry evolutions, applicable to retail and F&B.
• Ability to communicate technical terms to business stakeholders and leadership teams.
• Deep understanding of Travel Retail, APAC markets, and regional business dynamics (preferred).

Responsibilities

• Strategically align data, analytics and technology with global DAT goals for APAC growth.
• Lead regional DAT teams and mentor senior leaders.
• Oversee master data governance and data quality frameworks.
• Deliver daily reporting, dashboards, and insights for regional performance and strategic planning.
• Drive IT operations excellence and regional technology standardization.

Skills

Leadership

Data strategy

Analytics

Job description

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APAC Head of Data, Analytics & Technology

Country: SG

Job Type: Indefinite

At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.

Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.

We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation.

Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve.

Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel - together.

PURPOSE OF THE ROLE

HeadofData,Analytics&Technology(DAT)is a strategic leadership role responsible for driving technology adoption, data excellence, and advanced analytics capabilities across the APAC region. This role ensures that modern technology solutions, high-quality data, and actionable insights enable business growth, operational efficiency and customer engagement, fully aligned with Avolta’s global DAT strategies.

This role has matrix reporting lines, i.e. regional reporting to the Chief Financial Officer, APAC and functionally to Global SVP, Data & Analytics and Global SVP, Technology.

The DAT team collaborates with APAC regional functions, i.e. Business Development & Operational Excellence, Commercial, Omnichannel Experience and Finance; and champions data literacy, fosters a culture of data-driven decision-making, and ensures that regional needs are met through a combination of global standard solutions and tailored regional capabilities.

KEY RESPONSIBILITIES StrategicAlignmentAcrossData,Analytics&Technology

• Align with global DAT strategies to support the acceleration of business growth in APAC.
• Deliver integrated technology and data solutions that address regional challenges and opportunities.
• Drive a cohesive, end-to-end operating model across data, analytics, and technology for APAC.

RegionalLeadership&TeamManagement

• Business partner to APAC senior leadership team, providing strategic guidance, insights, and recommendations for decision-making.
• Build, lead, and mentor high-performing regional DAT teams.
• Champion data literacy and uplift analytical and digital capabilities across the region.
• Manage technology solution rollouts for M&A, business expansion, and regional transformation initiatives.
• Ensuresolutions are “as standard as possible and a local as needed,” balancing global consistency with regional relevance.
• Lead and manage regional stakeholder’s needs and expectations, for DAT program portfolio.

MasterDataManagement&DataGovernance

• Oversee the integrity, consistency, and governance of master data (customers, products, vendors, locations etc.).
• Ensure compliance with global data standards while addressing region-specific requirements.
• Partner with global data governance team to implement and maintain robust data quality frameworks.

Reporting,Analytics,BusinessPerformance&CommercialInsights

• Lead the delivery of day-to-day reporting, dashboards, and insights that support regional business insights and decision-making, especially sales, category, SKUs, outlets performance.
• Ensure timely, accurate, and relevant performance reporting for the APAC CEO and senior leadership team (Managing Directors, VPs and Regional Directors).
• Leverage advanced analytics to identify emerging trends, risks, and opportunities across APAC markets;and translate data into actionable insights that drive commercial, operational and financial performance improvements.
• Develop and scale customer and market insights capabilities to support growth, segmentation, pricing‑promo‑assortment optimization and customer experience.
• Partner with commercial and omnichannel team to embed insights into strategic planning and execution.

IT Operations & Service Excellence

• Manage the regional IT operations team to deliver stable, sustainable, and high-quality operational support for all IT solutions.
• Monitor overall performance of IT operations in the region and provide periodic reporting to the Global SVP of Technology.
• Ensure operational excellence, system reliability, and continuous improvement of technology services.

Qualifications & Experience

• >>15+ years of experience in Data, Analytics & Technology, or related business fields, with at least 5 years in a senior manager role.
• Proven track record in leading technology programs, master data management, analytics strategy, and delivering insights at scale.
• Strong experience partnering with senior executives and influencing strategic decisions.
• Expertise in modern technologies, data platforms, analytics tools, and industry evolutions, applicable to retail and F&B industry.
• Ability to communicate and simplify technical terms for business stakeholders, and concisely to leadership teams.
• Deep understanding of the Travel Retail industry, APAC markets, and regional business dynamics as strong plus.

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We look forward to connecting with you soon!