APAC Data Analyst: Integration & Dashboards

PERSOL Singapore; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

PERSOL Singapore is seeking a data-driven Integration Data Analyst to support the Customer Operations & Support (CO&S) integration program across APAC. You will collect, validate, and analyze data from multiple sources, provide actionable insights, and help govern performance through dashboards and recurring reports.

You will work with project managers, operations and IT to ensure data integrity, develop KPIs, and translate complex results into clear management reporting.

Qualifications

• Bachelor's degree in Data Analytics, Finance, Economics, Information Systems, Statistics, Business, or related quantitative discipline.
• Experience in data analysis, business operations, reporting, or a related analytical role.
• Experience collecting, validating, reconciling, and analyzing data from multiple sources.
• Experience developing KPIs, dashboards, recurring reports, and ad hoc management analyses.
• Experience supporting Customer Operations, Customer Care, Service, Commercial Operations, or related business functions is preferred.

Responsibilities

• Collect, consolidate, and analyze data from multiple workstreams, regions, and business functions to support CO&S integration activities.
• Develop and maintain recurring reports, dashboards, and key performance indicators to monitor integration progress and business performance.
• Analyze trends, variances, and performance drivers to identify issues, risks, and opportunities requiring management attention.
• Support ad-hoc analysis and data requests related to integration priorities and business decisions.
• Validate and reconcile data across trackers, reporting tools and source systems to identify gaps and inconsistencies.
• Partner with workstream and functional teams to resolve discrepancies and improve the quality and reliability of reporting.
• Identify opportunities to streamline data collection, reporting, and analytical processes.

Skills

Data analysis

Reporting

Dashboard development

KPIs

Stakeholder communication

Education

Bachelor's degree in Data Analytics or related field

Tools

SQL

Excel

JD Edwards (JDE)

SAP

Salesforce

Job description

PERSOL Singapore is seeking a data-driven Integration Data Analyst to support the Customer Operations & Support (CO&S) integration program across APAC. You will collect, validate, and analyze data from multiple sources, provide actionable insights, and help govern performance through dashboards and recurring reports.

You will work with project managers, operations and IT to ensure data integrity, develop KPIs, and translate complex results into clear management reporting.