APAC Business Operations Analyst: Data-Driven Impact

Datwyler IT Infra; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Datwyler IT Infra is seeking a Business Operations Analyst in Singapore to bridge operational data and business performance. You will develop, maintain and report metrics to track performance, support strategic planning and decision making, and work with department leaders across the organization.

The role requires experience with ERP/CRM/BI tools, strong communication, and a proactive, results-oriented mindset to improve day-to-day efficiency and ensure alignment with strategic goals.

Qualifications

• Diploma or bachelor’s degree in business administration, finance or any other relevant field qualifications.
• Minimum 3 years+ of relevant experience in a role with multiple management functions (finance, sales, marketing, supply chain, engineering, logistics).
• Familiar with ERP, CRM and BI tools; proficient in Microsoft Teams, Excel, PowerPoint and SharePoint.

Responsibilities

• Analyze business processes and recommend actions to improve operational efficiency.
• Conduct market research and analyze industry trends.
• Develop and maintain operational reports for management.
• Assist in budget preparation and management activities.
• Collaborate with teams to analyze business requirements.
• Monitor operational performance and suggest improvements.
• Identify bottlenecks and propose solutions.
• Ensure compliance with company standards and procedures.
• Build and maintain relationships with department heads and external partners.
• Present business performance in management meetings.

Skills

Communication

Stakeholder management

Dashboard development

Cross-functional collaboration

Analytical thinking

Education

Diploma or Bachelor’s degree in business/finance

Tools

ERP

CRM

BI tools

Job description

Datwyler IT Infra is seeking a Business Operations Analyst in Singapore to bridge operational data and business performance. You will develop, maintain and report metrics to track performance, support strategic planning and decision making, and work with department leaders across the organization.

The role requires experience with ERP/CRM/BI tools, strong communication, and a proactive, results-oriented mindset to improve day-to-day efficiency and ensure alignment with strategic goals.