Analyst

WISE ASIA-PACIFIC PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Wise is seeking a Product Analyst who loves data and mission-driven impact to partner with our financial crime product teams and fuel growth while countering fraud. You’ll work with product managers, designers and engineers to translate insights into real customer improvements and to help scale risk management and onboarding processes.

You will expose vast datasets to product teams, own key metrics, and support stakeholders with research and visualisations.

Qualifications

• Strong quantitative skills with a background in statistics, maths, physics, engineering, or related field.
• Experience with SQL and Python/R.
• Excellent communication and ability to translate business problems into analytical solutions.
• Ability to structure business problems with minimal supervision and prioritise independently; simplify complex systems into clear models.
• Hustler mentality with the ability to extend work beyond analysis.
• Experience with data visualization tools (Looker, Superset, PowerBI, Tableau) and storytelling with data.
• 3–4 years of data analysis experience in a professional setting.

Responsibilities

• Expose data to product teams in a meaningful, actionable way without friction or analyst assistance.
• Own and track key metrics for the product team; keep them accountable quarterly.
• Support stakeholders with research, reports, and visualisations.
• Collaborate with data scientists on identifying fraud patterns for ML models.
• Build framework for managing risk and customer experience at scale.
• Drive discovery by scoping opportunities to reduce financial crime with insights.
• Collaborate with Product, Data Scientists and Operations teams.

Skills

SQL

Python/R

Data viz

Communication

Statistics

Tools

Looker

Superset

PowerBI

Tableau

Job description

We’re looking for a Product Analyst who is passionate about our mission of Money Without Borders to partner with our financial crime product teams to help drive data-driven and innovative growth decisions while helping to combat financial crime.

As a Product Analyst, you'll be driving our analytics efforts in the Financial Crime product team that balances the work between fighting financial crime and enabling a smooth customer onboarding experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise.

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission!

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money.

Here’s how you’ll be contributing to the Financial Crime team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance
• Proactively contribute to, own, create, track key metrics and results for your product team, keeping them accountable throughout the quarter
• Support stakeholders by conducting research, preparing reports, and visualisations
• Work with data scientists in coming up with new features to identify fraud patterns for our Machine Learning models
• Building the framework for managing risk and customer experience at scale
• Drive the discovery phase by scoping new opportunities and suggesting initiatives to reduce financial crime on Wise through meaningful insights
• The role requires collaboration with Product, Data Scientists and Operations Team

A bit about you:

• You have strong quantitative skills. Ideally a background in statistics, maths, physics, engineering, or other scientific area
• You have experience with SQL and Python/R
• You have strong communication skills and an ability to translate business problems into analytical solutions
• You have an ability to structure business problems with minimal supervision and an ability to prioritise problems independently, as well as condense complex systems/ideas into simple-to-understand models
• Hustler-mentality. You can take work beyond the analysis and get things done
• You have experience with data visualisation tools (Looker, Superset, PowerBI, Tableau etc.) and demonstrate storytelling ability with data
• You have 3-4 YOE analysing data in a professional setting

Some extra skills that are great (but not essential):

• Experience with user-facing products and data
• Experience in fincrime domain balancing risk and customer experience
• Machine learning experience
• Knowledge of A/B testing

We’re people without borders — without judgement or prejudice, too.

We want to work with the best people, no matter their background.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.