AMACHA Store Manager

AMACHA MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 47,000 - 76,000; Full time

Job summary

AMACHA Management Pte. Ltd. is expanding its AMACHA stores in Singapore and seeks a Store Manager to lead daily operations across multiple locations. You will oversee opening/closing, staff scheduling, and ensure a hygienic, compliant environment while driving service excellence.

With 3–5 years in retail/F&B and leadership experience, you will recruit, train, and supervise staff, monitor inventory and costs, and collaborate with marketing on campaigns to drive traffic and sales.

Qualifications

• 3–5 years of retail/F&B experience with 1–2 years in a supervisory or manager role.
• Strong leadership and customer service abilities.
• Proficient in POS systems and basic computer applications.
• Able to work retail hours, including weekends and public holidays.

Responsibilities

• Oversee day-to-day operations, opening/closing, and staffing schedules.
• Recruit, train, and supervise store staff; provide coaching and feedback.
• Ensure customer service excellence and maintain product quality.
• Manage inventory, stock counts, and cost control to maximise profitability.
• Collaborate with Marketing on promotions and campaigns.

Skills

Leadership

Communication

Customer Service

Education

Diploma or Degree in Retail/Business/Hospitality

Tools

POS systems

Basic computer applications

Job description

AMACHA Store Manager

Location: Multiple Locations available:

Chinatown Singapore

Tampines Singapore

Capitol Singapore

Ang Mo Kio Singapore

Parkway Parade Singapore

As part of AMACHA 阿嬷茶语's exciting expansion in Singapore, we are looking for passionate and dynamic Store Manager to join our growing team. If you have a love for tea, enjoy working in a fast-paced environment, and want to be part of a homegrown brand that is redefining tea culture, we want you!

What You’ll Do

Store Manager Key Responsibilities

Operations & Compliance

• Oversee Day-to-Day Operation: Manage opening, closing procedures, and staffing schedules.
• Maintain Store Condition: Ensure the store is in tip-top condition, maintaining a hygienic environment and workplace.
• Ensure Compliance: Uphold health and safety regulations, food safety standards, and sanitation guidelines.

Team Management & Development

• Staff Recruitment & Supervision: Recruit, train, and supervise all store staff.
• Coaching & Feedback: Provide ongoing coaching and feedback to the team.Culture & Values: Foster a positive and productive work culture aligned with AMACHA’s brand values by promoting teamwork, respect, and a commitment to quality.

Customer Experience & Quality

• Customer Service Excellence: Ensure all customers receive excellent service by providing a friendly and welcoming environment. Resolving customer complaints and issues efficiently and professionally.
• Product Quality Control: Maintain product quality and consistency by overseeing the preparation and presentation of beverages.

Inventory & Financial Management

• Inventory Control: Manage inventory levels, conduct regular stock counts, and place orders for raw materials, ingredients, supplies, and merchandise.
• Profitability & Cost Control: Monitor store sales and expenses to maximize profitability and achieve store targets.

Communication & Strategy

• Management Communication: Communicate regularly with Operation Managers.
• Marketing Collaboration.: Actively support the marketing team on marketing campaigns, promotions and content creation to drive traffic and increase sales.

Requirements

• Diploma or Degree in Retail, Business, Hospitality, or related fields.
• Minimum 3–5 years of retail/F&B experience with at least 1–2 years in a supervisory or manager role.
• Strong leadership, communication, and customer service skills.
• Proficient in POS systems and basic computer applications.
• Able to work retail hours, including weekends and public holidays.

Let’s brew something amazing together!