AM/MGR, Analyst, Collections Analytics & Strategy

OCBC Bank; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Holistic, flexible benefits

Industry-leading learning & dev

Job summary

OCBC Bank in Singapore is seeking a results-driven Collections Analytics & Strategy analyst. This hands-on role emphasizes automation, process improvements, and risk-focused analytics within a dynamic credit portfolio.

You will identify automation opportunities and implement solutions using Python and Power Automate, while supporting segmentation, rules testing and performance tracking. Join a team that values collaboration, resilience and continuous improvement, and contribute to regulatory

Qualifications

• Degree in analytics, data science, statistics, finance, IT or related field.
• Experience in analytics, credit risk or collections in banking preferred.
• High motivation, resilience under tight deadlines and openness to automation.

Responsibilities

• Identify manual and repetitive work and automate it using Python, Power Automate or relevant tools.
• Drive process improvement to improve turnaround time, accuracy and controls.
• Support strategy design and reviews, including segmentation and testing.
• Perform ad hoc analysis on delinquency and portfolio trends and track risk score.
• Build analytics scripts in Python with documentation and version control.
• Participate in UAT and system enhancements with business and IT teams.
• Prepare and maintain regular reports and datasets for portfolio, productivity and capacity monitoring.
• Support regulatory reporting and data quality checks.

Skills

Process automation

Analytical mindset

Team collaboration

Education

Degree in Analytics, Data Science, Statistics, Finance, IT

Tools

Python

SQL

Power Automate

Excel

RPA

Job description

WHO WE ARE: As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Why Join

We are looking for an analytical, highly motivated and driven analyst to join the Collections Analytics & Strategy team. This is a hands‑on role with a strong focus on automation and process improvement, supported by analytics and credit risk strategy.

How You Succeed

You take ownership, work collaboratively across teams, and remain resilient in the face of challenges. Driven by a passion for continuous improvement, you are always looking for better ways of working and delivering results.

What You Do

• Identify manual and repetitive work, and automate it using Python, Power Automate or relevant tools.
• Drive process improvement and re‑engineering to improve turnaround time, accuracy and controls.
• Support strategy design and reviews, including segmentation, treatment rules and champion‑challenger tests.
• Perform ad hoc analysis on delinquency and portfolio trends and track risk score and model performance.
• Build and maintain analytics scripts in Python, with proper documentation and version control.
• Take part in UAT and system enhancement projects, and work with business and IT to close issues.
• Prepare and maintain regular reports and datasets for portfolio, productivity and capacity monitoring.
• Support regulatory reporting, data quality checks and audit requests.

Who You Are

Degree in Analytics, Data Science, Statistics, Finance, IT or a related field. Experience in analytics, credit risk or collections in banking is preferred. Highly motivated, driven and resilient under tight deadlines. Keen on process improvement and automation, with strong analytical and problem‑solving skills.

Technical: Python, SQL, Power Automate or RPA, Excel Credit risk: delinquency, roll rates, risk scoring, segmentation and testing is preferred. Clear communicator and good team player is preferred Fresh graduates are welcome to apply.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let's build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career. Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody's and AA- by both Fitch and S&P). We offer private banking services through our wholly‑owned subsidiary, Bank of Singapore, which operates on a unique open‑architecture product platform to source for the best‑in‑class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.