Airfreight Operations Assistant Manager (Up to $4500 / 5 days / Redhill)

JOB EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company is seeking an Airfreight Operations Assistant Manager to supervise and manage air import and export activities. The ideal candidate will possess a diploma or degree in Logistics, at least 3 years of experience in airfreight operations, and strong leadership skills to oversee a small team. Responsibilities include reviewing shipping documents, ensuring compliance, and liaising with stakeholders to ensure smooth cargo movement.

Qualifications

• 3 to 5 years of airfreight operations experience, with 1–2 years in a supervisory role.
• IATA Dangerous Goods Regulations certification.
• Experience with customs clearance and documentation.

Responsibilities

• Supervise daily air import and export activities.
• Review shipping documents for accuracy and compliance.
• Lead and train a team of air operations executives.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Education

Diploma or Degree in Logistics or Supply Chain Management

Tools

Tradenet

CCN (CUBEforall)

Microsoft Office

Job description

Job Title: Airfreight Operations Assistant Manager (ID3517)
Location: Redhill
Working Hours: Mon-Fri 9am to 5:30pm
Salary: $4000 - $4500

Job Responsibilities:
• Supervise daily air import and export activities to ensure timely processing and delivery of shipments.
• Review shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance.
• Verify costing and billing to ensure correctness and timely invoicing.
• Monitor team workloads, operational timelines, and resource allocation.
• Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement.
• Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
• Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
• Lead, train, and support a small team of air operations executives to meet performance and service standards.
• Act as the first point of escalation for operational issues and client concerns.
• Support recruitment, onboarding, and continuous development of operational staff.
• Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.).
• Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
• Participate in audits and internal control checks.
• Identify areas for improvement and implement process enhancements for operational efficiency.
• Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

Requirements:
• Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
• 3 to 5 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role.
• Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing.
• Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall).
• Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred).
• IATA Dangerous Goods Regulations (DGR) certification.
• Air Cargo Security training or equivalent.
• Strong leadership, communication, and interpersonal skills.
• Effective problem-solving abilities and attention to detail.
• Ability to multitask and adapt quickly in a fast-paced, dynamic work environment.