Air Freight Customer Success & Operations Coordinator

WECRUIT PTE. LTD.; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a dedicated specialist to coordinate flight bookings and manage shipment arrangements. The role entails maintaining strong relationships with customers and responding to enquiries promptly. You will monitor shipment statuses, ensure adherence to SOPs, and work closely with various internal and external teams.

This position is 5.5 days of shift work, addressing customer requirements and processing invoicing as needed. Shortlisted candidates will be contacted confidentially.

Qualifications

• Experience in coordinating flight bookings and shipment arrangements.
• Ability to maintain strong relationships with customers and stakeholders.
• Proficient in updating shipment data accurately in systems.

Responsibilities

• Coordinate flight bookings with airlines for shipment arrangements.
• Respond to customer enquiries promptly and professionally.
• Monitor shipment status and provide timely updates to customers.

Job description

WECRUIT PTE. LTD. in Singapore is seeking a dedicated specialist to coordinate flight bookings and manage shipment arrangements. The role entails maintaining strong relationships with customers and responding to enquiries promptly. You will monitor shipment statuses, ensure adherence to SOPs, and work closely with various internal and external teams.

This position is 5.5 days of shift work, addressing customer requirements and processing invoicing as needed. Shortlisted candidates will be contacted confidentially.