AIGC Product Operations Manager (Model Training) - TikTok

TikTok; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

TikTok is hiring for a role in Search Operations to enhance user experience, improve traffic and GMV through compliant content labeling. The team collaborates with Product, Algorithm, and Labeling Delivery to align with business goals and maintain high QA standards.

You will drive automated workflows, manage data requests, and stay current with industry methods for model training and evaluation. Ideal candidates have a Bachelor's degree, strong analytical and project-management skills, and

Qualifications

• Bachelor's degree or above.
• Strong analytical reasoning, execution, and project management skills.
• Strong experience in cross-cultural collaboration and managing global stakeholders across multiple time zones.

Responsibilities

• Collaborate closely with Product, Algorithm, and Labeling Delivery teams to align with business objectives; ensure that labeling strategies and evaluation frameworks effectively drive model performance and provide strong requirements analysis support.
• Lead the triage, evaluation, and priority management of incoming labeling and evaluation requests; formulate robust data strategies, establish high-quality standards and QA mechanisms, and proactively identify and resolve workflow bottlenecks.
• Track and manage project timelines to ensure the timely and high-quality delivery of data requests; build continuous feedback loops and streamline request handling workflows to enhance the stability and precision of overall labeling outputs.
• Drive the development of automated labeling and evaluation workflows to eliminate repetitive tasks and scale up operational efficiency.
• Stay at the forefront of cutting-edge industry methodologies for model training and evaluation; institutionalize reusable strategies and industry-standard dataset specifications to continuously enhance framework maturity.

Skills

Analytical reasoning

Execution

Project management

Cross-cultural collaboration

Stakeholder management

Education

Bachelor's degree or above

Job description

Responsibilities

The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV. This role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines.

• Collaborate closely with Product, Algorithm, and Labeling Delivery teams to align with business objectives; ensure that labeling strategies and evaluation frameworks effectively drive model performance and provide strong requirements analysis support.
• Lead the triage, evaluation, and priority management of incoming labeling and evaluation requests; formulate robust data strategies, establish high-quality standards and QA mechanisms, and proactively identify and resolve workflow bottlenecks.
• Track and manage project timelines to ensure the timely and high-quality delivery of data requests; build continuous feedback loops and streamline request handling workflows to enhance the stability and precision of overall labeling outputs.
• Drive the development of automated labeling and evaluation workflows to eliminate repetitive tasks and scale up operational efficiency.
• Stay at the forefront of cutting-edge industry methodologies for model training and evaluation; institutionalize reusable strategies and industry-standard dataset specifications to continuously enhance framework maturity.

Qualifications

Minimum Qualifications:

• Bachelor's degree or above.
• Strong analytical reasoning, execution, and project management skills.
• Strong experience in cross-cultural collaboration and managing global stakeholders across multiple time zones.

Preferred Qualifications:

• High learning agility and a proactive mindset, with the ability to thrive and deliver results in a fast-paced, dynamic AI technology landscape.
• Relevant experience with LLM prompt engineering and their applications is preferred.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.