AI Workflow Strategist (Japanese speaking)

FILEAI PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Lunch perks

Uncapped leave

Dynamic work environment

Growth opportunities

Job summary

fileAI PTE. LTD. seeks a proactive Pre-Sales Engineer to partner with Account Executives, clarify customer needs, and deliver tailored product demonstrations.

You will own the technical aspects of the sales cycle—solution design, security reviews, architecture discussions, and PoC/pilot deployments to show product capabilities.

Deep experience with cloud platforms (AWS/Azure/GCP), APIs, Salesforce, Python/JavaScript scripting, and strong presentation skills is essential.

Qualifications

• Must have experience in a Pre-Sales, Solutions Engineering, or related technical customer-facing role.
• Excellent communication and presentation skills for technical and business audiences.
• Experience with cloud platforms and APIs, and familiarity with CRM systems (Salesforce).

Responsibilities

• Collaborate with Account Executives to understand customer needs and deliver tailored product demonstrations.
• Own the technical aspects of the sales cycle, including solution design, security reviews, and integration discussions.
• Lead PoC and pilot implementations to showcase product capabilities.
• Serve as a trusted technical advisor to prospects, addressing questions around architecture, APIs, data security, and scalability.
• Provide customer feedback to product and engineering teams to help guide roadmap decisions.
• Create and maintain reusable sales assets such as demo environments, solution diagrams, and technical FAQs.
• Occasionally support RFP/RFI responses with technical input.
• Contribute to the development of best practices, templates, and tools to streamline the implementation and delivery process.
• Maintain strong, ongoing relationships with clients to ensure continued satisfaction and identify opportunities for upsell.

Skills

Pre-Sales experience

Solutions engineering

Customer-facing

Technical presentations

Cloud technologies

APIs

Web applications

Python scripting

JavaScript

Japanese language proficiency

Tools

Salesforce

BI tools

Python

JavaScript

Job description

About fileAI

fileAI leverages proprietary AI to process any file end-to-end directly into any system without manual intervention. By streamlining repetitive workflows, fileAI enables your team to focus on higher-value tasks and boost productivity.

How you'll contribute

• Collaborate with Account Executives to understand customer needs and deliver tailored product demonstrations.
• Own the technical aspects of the sales cycle, including solution design, security reviews, and integration discussions.
• Lead Proof-of-Concept (PoC) and pilot implementations to showcase product capabilities.
• Serve as a trusted technical advisor to prospects, addressing questions around architecture, APIs, data security, and scalability.
• Provide customer feedback to product and engineering teams to help guide roadmap decisions.
• Create and maintain reusable sales assets such as demo environments, solution diagrams, and technical FAQs.
• Occasionally support RFP/RFI responses with technical input.
• Contribute to the development of best practices, templates, and tools to streamline the implementation and delivery process.
• Maintain strong, ongoing relationships with clients to ensure continued satisfaction and identify opportunities for additional value or upsell.

Who you are

• Proven experience in a Pre-Sales, Solutions Engineering, Sales Engineering, or related technical customer-facing role, ideally in an early stage product company
• Strong understanding of on-premise and cloud technologies (e.g., AWS, Azure, GCP), APIs, and web applications.
• Familiarity with enterprise IT environments
• Excellent communication and presentation skills, with the ability to tailor messages to both technical and business audiences.
• Ability to work independently in a fast-paced, ambiguous environment and manage multiple priorities.
• Hands-on experience with scripting (Python, JavaScript), CRM systems (Salesforce), or BI tools will be an advantage
• Native or Bilingual in Japanese Language as this role requires a high level of interaction with Japan-based customers

Perks & Culture

• Competitive salary, performance-based incentives.
• Health insurance, lunch perks, uncapped leave.
• Dynamic and collaborative work environment.
• Grow & learn with a fast-growing organization.