Uptime Institute is the Global Digital Infrastructure Authority. With over 4,300 awards issued in over 122 countries around the globe, and over 1,100 currently active projects in 80+ countries, Uptime has helped tens of thousands of companies optimize critical IT assets while managing costs, resources, and efficiency.
For over 30 years, the company has established industry-leading benchmarks for data center performance, resilience, sustainability, and efficiency, which provide customers assurance that their digital infrastructure can perform across a wide array of operating conditions at a level consistent with their individual business needs. Uptime’s Tier Standard is the IT industry’s most trusted and adopted global standard for the design, construction, and operation of data centers. Offerings include the organization’s Tier Standard and Certifications, Management & Operations reviews and assessments including SCIRA-FSI financial sector risk assessment, the Sustainability Assessment, and a broad range of additional risk management, performance, availability, and related offerings.
Uptime Education training programs have been successfully completed by over 100,000 data center professionals, such as the much-valued ATD (Accredited Tier Designer) and AOS (Accredited Operations Specialist). The Uptime Education curriculum has been expanded by the acquisition of CNet Training Ltd. in 2023.
Uptime Institute is headquartered in New York, NY, with offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and full-time Uptime professionals based in over thirty-four countries around the world. For more information, please visit www.uptimeinstitute.com.
Role Summary:
The Subject Matter Specialist (SMS) serves as a regional technical authority and strategic advisor for the planning, design, delivery, commissioning, and operational optimization of next-generation AI, high-density, liquid-cooled, and colocation data centers across APAC, MEA, and Europe.
The role provides leadership across the full project lifecycle, supporting hyperscale, enterprise, and colocation developments with deep expertise in high-density compute environments, liquid cooling technologies, critical infrastructure resilience, operational readiness, sustainability, and regional compliance requirements.
The specialist acts as a trusted advisor to executive leadership, customers, engineering teams, operators, and delivery partners while driving technical excellence, innovation, standardization, and operational reliability across global deployments.
Strategic Leadership & Technical Advisory
- Serve as the regional technical authority for AI-ready, liquid-cooled, and colocation data center infrastructure across APAC, MEA, and Europe.
- Advise executive leadership, clients, investors, and project stakeholders on emerging technologies, market trends, scalability strategies, and infrastructure readiness for AI workloads.
- Lead technical strategy for high-density deployments including GPU clusters, AI Factorties, hybrid cooling architectures, and future-ready data center platforms.
- Support business growth initiatives by aligning technical solutions with commercial objectives, customer requirements, and regional market demands.
- Provide expert guidance on balancing scalability, resiliency, sustainability, speed-to-market, and total cost of ownership (TCO).
- Contribute to organizational standards, innovation roadmaps, and long-term infrastructure strategies for AI and high-performance computing environments.
Planning & Site Selection
- Lead technical evaluations for greenfield and brownfield data center developments.
- Assess site suitability considering utility availability, power capacity, renewable energy access, water availability, climate conditions, connectivity, geopolitical risks, and regulatory constraints.
- Support master planning activities including campus scalability, phased growth strategies, land utilization, and infrastructure redundancy planning.
- Evaluate regional infrastructure limitations and develop mitigation strategies for power, cooling, water, and supply chain risks.
- Provide technical input for feasibility studies, due diligence exercises, and investment assessments.
Design & Engineering Leadership
- Review and guide conceptual, schematic, detailed, and IFC designs for mission-critical facilities.
- Lead technical design governance for:
- High-density AI environments
- Immersion cooling systems
- Cooling Distribution Units (CDUs)
- Secondary Fluid Networks (SFN)
- Validate electrical and mechanical infrastructure designs including:
- HV/LV distribution
- UPS systems
- Standby generation
- Busway architectures
- Chillers and dry coolers
- CRAH/CRAC systems
- Fan walls and airflow management
- Ensure designs support fluctuating AI workload behaviors, rapid load changes, harmonic impacts, and ultra-high rack densities.
- Drive design standardization while accommodating regional requirements and customer-specific needs.
- Review redundancy models, fault tolerance strategies, maintainability, and operational resilience.
- Provide technical oversight on BIM coordination, CFD analysis, thermal modeling, and energy optimization studies.
Technical Bidding & Commercial Support
- Support sales, business development, and bid management teams with technical expertise during pre-sales and tendering activities.
- Develop and review technical proposals, specifications, RFP responses, compliance matrices, and solution architectures.
- Lead technical discussions with hyperscalers, colocation providers, enterprise customers, consultants, and contractors.
- Evaluate vendor technologies, equipment selections, and alternative engineering solutions.
- Conduct technical risk assessments and identify opportunities for cost optimization without compromising reliability or performance.
- Support technology selection by clarifying technical deliverables, acceptance criteria, testing requirements, and operational expectations.
- Provide technical presentations and workshops to customers and stakeholders.
Construction & Project Delivery
- Provide technical oversight during construction and implementation phases.
- Review shop drawings, material submittals, method statements, and installation practices for compliance with design intent and operational standards.
- Support resolution of complex technical issues during construction and integration activities.
- Conduct site inspections and technical audits to ensure quality, safety, and adherence to specifications.
- Coordinate with EPC contractors, OEMs, consultants, and commissioning teams to ensure seamless project execution.
- Monitor implementation of liquid cooling infrastructure and high-density deployment requirements.
- Support change management processes and evaluate technical impacts of design modifications during project delivery.
Commissioning & Integrated Systems Testing
- Lead or support commissioning strategy development for AI-ready and liquid-cooled data center environments.
- Review and approve commissioning plans, scripts, testing methodologies, and acceptance criteria.
- Validate operational performance of:
- Power systems
- Cooling systems
- CDUs
- Controls and BMS platforms
- Emergency response sequences
- High-density rack deployments
- Support integrated systems testing (IST), failure scenario testing, and resiliency validation.
- Evaluate system performance under dynamic AI workload simulations and fluctuating load profiles.
- Ensure operational readiness and smooth transition from construction to live operations.
- Support development of commissioning standards and innovative testing methodologies for high-density AI infrastructure.
Operations & Reliability
- Provide operational guidance for live mission-critical facilities supporting AI and high-density compute workloads.
- Support optimization of cooling efficiency, energy utilization, water management, and operational resilience.
- Support development of operational standards, SOPs, MOPs, and EOPs for liquid-cooled and hybrid-cooled environments.
- Support incident investigations, root cause analysis (RCA), and corrective action planning.
- Guide capacity management, lifecycle planning, and infrastructure expansion strategies.
- Conduct operational risk assessments and resilience reviews.
- Advise on predictive maintenance, monitoring strategies, and digital infrastructure management platforms.
- Support implementation of sustainability initiatives including PUE optimization, water efficiency, heat reuse, and carbon reduction programs.
Innovation, Research & Industry Leadership
- Monitor emerging technologies, industry trends, and evolving standards related to AI infrastructure and advanced cooling systems.
- Drive innovation initiatives related to:
- High-density deployments
- Advanced liquid cooling
- Energy efficiency
- Smart operations
- Automation and controls
- Participate in industry forums, conferences, technical committees, and standards organizations.
- Contribute to technical papers, white papers, case studies, and thought leadership content.
- Support internal capability development through mentoring, technical workshops, and knowledge-sharing initiatives.
- Act as a recognized industry expert and ambassador for the organization across global markets.
Regional Responsibilities:
APAC & India Region
- Support rapid hyperscale growth and AI infrastructure expansion across emerging and mature APAC and Indian markets.
- Address regional challenges including high humidity environments, power constraints, and accelerated deployment schedules.
- Support localization strategies and compliance with regional standards and regulations.
MEA Region
- Support data center growth initiatives in high-temperature and water-constrained environments.
- Develop resilient cooling and energy strategies suitable for extreme climate conditions.
- Advise on infrastructure readiness for emerging AI and cloud markets across the Middle East and Africa.
Europe Region
- Support sustainable and energy-efficient data center initiatives aligned with European environmental regulations.
- Guide implementation of low-carbon technologies, heat reuse strategies, and advanced sustainability programs.
- Ensure compliance with regional operational, environmental, and regulatory requirements.
Required Expertise & Competencies
- Extensive experience in mission-critical data center environments across design, construction, commissioning, and operations.
- Deep expertise in AI infrastructure and high-density compute environments.
- Strong technical knowledge of liquid cooling technologies and hybrid cooling architectures.
- Strong understanding of electrical, mechanical, controls, and integrated critical infrastructure systems.
- Experience with hyperscale and colocation data center delivery models.
- Strong commercial awareness and technical bid leadership capabilities.
- Advanced understanding of resiliency, redundancy, maintainability, and operational risk management.
- Familiarity with international standards and frameworks including:
- Uptime Institute
- ASHRAE
- BICSI
- European and regional regulatory requirements
- Excellent stakeholder management, communication, leadership, and presentation skills.
- Ability to work across multicultural and geographically distributed teams.
- Proven capability to influence executive stakeholders and drive technical decision-making in complex environments.