AI Enablement & Platform Operations Intern

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking an AI Product Enablement and Operations Intern to support external-facing AI enablement and operations for Singtel and partner AI solutions. The role blends platform operations with training enablement, partner coordination, and practical AI-building credibility.

The intern will manage day-to-day operations of AI platforms, curate external training programs, organize events, and collaborate with the AI Academy on learning journeys and content.

Qualifications

• Experience coordinating external trainings, community events, user-support workflows, collaboration platforms, partner enablement, or product operations.
• Experience building AI prototypes, demos, automation workflows, training materials, or AI-enabled tools.
• Strong understanding of AI/GenAI concepts, practical AI use cases, and enterprise/external-user workflows.
• Operational ability to manage AI-related platform workflows, including content updates, access coordination, issue logs, user feedback, and support resources.

Responsibilities

• Manage day-to-day operations of AI-related platforms, ensuring external end users access AI products, training materials, FAQs, onboarding guidance, support channels, and updates.
• Monitor platform usage, questions, access issues, content gaps, blockers, and feedback; coordinate follow-through with Product, Engineering, partners, and support teams.
• Maintain platform content and collaboration workspaces by publishing training assets, product guides, announcements, onboarding materials, and partner documents.
• Curate external AI training programs based on product capabilities, partner roadmaps, user maturity, and adoption goals.
• Organise external trainings and community events, including calendars, registrations, speaker coordination, logistics, communications, materials, and post-event reporting.

Job description

Singtel is seeking an AI Product Enablement and Operations Intern to support external-facing AI enablement and operations for Singtel and partner AI solutions. The role blends platform operations with training enablement, partner coordination, and practical AI-building credibility.

The intern will manage day-to-day operations of AI platforms, curate external training programs, organize events, and collaborate with the AI Academy on learning journeys and content.