AI-Driven Retail Growth Product Owner

Fuku; Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

Fuku in APAC is seeking a Product Owner to own end-to-end build of an AI-powered retail sales channel, from discovery to data and recommendation architecture. You will work with internal and external partners, underwriting, and country teams, reporting to the Head of AI Retail & Customer, APAC.

Role emphasizes translating vision into stories, driving sprint priorities, and ensuring a channel-agnostic solution across web, WhatsApp, app, and partner channels.

Qualifications

• 6–8+ years in product management or product ownership.
• Experience shipping consumer-facing digital products in insurance, fintech, or e-commerce.
• Direct experience building digital/AI-powered customer journeys.
• Strong understanding of agile delivery and external dev teams.
• Knowledge of insurance products and financial regulations.
• Conversion-focused UX instincts; balance with compliance.
• Ability to operate with ambiguity on 0-to-1 builds.
• Excellent stakeholder management across strategy, tech, ops, and country teams.
• Bilingual Mandarin and English.

Responsibilities

• Own the product roadmap and backlog for the AI-led retail sales channel.
• Translate vision into user stories, acceptance criteria, and prioritized sprints with dev agencies.
• Design and iterate the conversational purchase experience balancing conversion and compliance.
• Define data architecture and business logic for data-driven add-ons and cross-sell.
• Ensure channel-agnostic architecture for web, WhatsApp, app, and partners.
• Collaborate with underwriting, pricing, and compliance to stay within guardrails.
• Define and track success metrics and drive the roadmap.
• Manage scope, timelines, and quality with internal and external partners.
• Plan regional rollout, identifying reusable vs market-specific elements.

Skills

Product management

Agile delivery

Stakeholder management

Bilingual Mandarin-English

Job description

Fuku in APAC is seeking a Product Owner to own end-to-end build of an AI-powered retail sales channel, from discovery to data and recommendation architecture. You will work with internal and external partners, underwriting, and country teams, reporting to the Head of AI Retail & Customer, APAC.

Role emphasizes translating vision into stories, driving sprint priorities, and ensuring a channel-agnostic solution across web, WhatsApp, app, and partner channels.