AI Product Specialist

CHAPTR CONSULTING PTE. LTD.; Singapore; On-site; SGD 100,000 - 160,000; Full time

Job summary

CHAPTR CONSULTING PTE. LTD. is seeking an AI Product Specialist to own the end-to-end development of AI-enabled digital platforms.

You will define the product vision, translate business needs into actionable development plans, and ensure successful delivery and adoption across the organisation. Reporting to the Head of Organisational Development, you will manage roadmaps, requirements, and vendor relationships, driving measurable outcomes and continual product maturity in a rapidly evolving

Qualifications

• Experience in leading end-to-end digital product initiatives.
• Ability to translate business needs into actionable development plans.
• Strong communication and collaboration across leadership, IT and vendors.

Responsibilities

• Define product vision, strategy and roadmap for AI-enabled platforms.
• Translate business needs into clear requirements, user stories and acceptance criteria.
• Manage product backlog and guide cross-functional delivery teams.
• Coordinate with external development vendors and internal stakeholders to align scope and delivery.
• Drive adoption and evolution of AI-enabled digital solutions across the organisation.

Skills

Product ownership

Digital transformation

Stakeholder management

Agile delivery

Education

Bachelor's degree

Master's degree in IT (advantage)

Job description

The Company

Our client is seeking an AI Product Specialist to drive the development and evolution of its AI-enabled digital platforms. The role focuses on transforming strategic initiatives into coherent, trusted and outcome-driven digital products that align with the organisation’s talent philosophy, methodology and long-term objectives.

Operating in an environment without an established product function, this position offers the opportunity to take end-to-end ownership of product strategy, roadmap development and delivery, working closely with internal stakeholders and external digital platform vendors.

The Role

Reporting to the Head of Organisational Development, the AI Product Specialist Owner will be responsible for defining product vision, translating business needs into actionable development plans, and ensuring successful delivery and adoption of AI-enabled digital solutions.

Key responsibilities include:

• Product Vision & Strategy: Define the product vision, strategic direction and problem statements for AI-enabled digital platforms, ensuring alignment with organisational priorities and user needs.


• Roadmap & Prioritisation: Develop and maintain the product roadmap, prioritising initiatives based on business value, feasibility, risk and organisational readiness.


• Backlog & Requirements Management: Translate product strategy into clear requirements, user stories and acceptance criteria, while managing the product backlog and guiding development teams throughout delivery.


• Vendor & Stakeholder Management: Serve as the primary point of contact for external development vendors, aligning product scope, priorities and delivery expectations with internal stakeholders across leadership, coaching, People & Organisation (P&O),and IT teams.


• Development & Delivery: Drive product development from concept through MVP and pilot stages, ensuring deliverables meet agreed standards for quality, usability, data integrity, trustworthiness and explainability.


• Product Adoption & Evolution: Gather feedback from early users and pilot programmes, identify opportunities for improvement, and establish product practices that support continuous development, scalability and long-term maturity.

The Requirements

• Demonstrated experience in digital transformation, platform development, product ownership or complex cross-functional initiatives, particularly in ambiguous or early-stage product environments.


• Proven ability to define product direction, identify user needs, establish priorities and drive delivery from concept through pilot or production-ready implementation.


• Experience working with external development vendors, including scope definition, backlog management, delivery oversight and quality assurance.


• Exposure to AI-enabled or data-driven digital products, with an understanding of data governance, explainability and responsible AI use.


• A track record of delivering measurable organisational outcomes, such as improved adoption, decision‑making quality or process effectiveness.


• Familiarity with vibe-coding and an understanding of iterative delivery methodologies such as Scrum or Kanban would be advantageous.


• Strong communication and stakeholder management skills, with the ability to navigate complex organisational dynamics and translate between business, technical and user perspectives.


• High emotional intelligence, strong facilitation skills, learning agility and a structured, outcomes‑oriented mindset.


• A bachelor's degree in any discipline, supported by strong analytical and problem‑solving capabilities. A master's degree in IT would be an advantage.


• Formal training or practical experience in product management, agile delivery or digital transformation would be beneficial.

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