AI Director - APAC

willis towers watson consulting (singapore) pte. ltd.; Singapore; Presencial; SGD 180 000 - 280 000; Tempo integral

Resumo da oferta

Willis Towers Watson Consulting (Singapore) Pte. Ltd. seeks an APAC AI Director to lead the build-out of our APAC AI capability, transforming how insurers operate across pricing, underwriting, claims, reserving, and financial reporting.

You will drive AI adoption, design workflows, and embed AI into live client workflows while scaling high-margin delivery. You will engage with C-suite stakeholders, develop flagship AI use cases, and equip colleagues with practical AI sales tools to strengthen

Qualificações

• 10+ years of experience in insurance consulting, analytics, or AI-enabled business transformation.
• Proven track record leading large-scale transformation programmes in General Insurance, Life Insurance, or Reinsurance.
• Experience delivering AI, ML, analytics, or automation initiatives with measurable business outcomes.
• Experience selling and delivering complex engagements at senior executive/board level.
• Exposure to Generative AI, workflow automation, and enterprise AI deployment.
• Experience with C-suite stakeholders (CEO/COO/CFO, etc.).

Responsabilidades

• Lead end-to-end AI transformation engagements across pricing, underwriting, claims, and financial reporting.
• Design AI workflows to support WTW propositions and embed AI into client workflows.
• Scale repeatable, high-margin AI delivery and drive adoption across client propositions.
• Develop flagship AI use cases to anchor client conversations and elevate external positioning.
• Equip teams with practical AI sales tools and win client impact through thought leadership.
• Drive reskilling to enable delivery of AI consulting projects.

Conhecimentos

AI transformation

insurance consulting

data science

workflow design

executive engagement

Descrição da oferta de emprego

The Role

The APAC AI Director will support the build out of our APAC AI capability as a core growth engine of the business, transforming how insurers operate across pricing, underwriting, claims, reserving, and financial reporting.

This is a commercial role accountable for:

• Support in selling AI transformation programmes. Providing AI domain expertise and working with consultants
• Designing AI workflows to support WTW propositions
• Embedding AI into live client workflows
• Scaling repeatable, high-margin delivery
• Driving AI adoption across all client propositions
• Upskilling capabilities for AI workflow design and build

Client

• Lead end-to-end AI transformation engagements across:Pricing optimisationUnderwriting decision supportFinancial reportingClaims automation and triageReservingPredictive analyticsAnd other client use cases
• Develop flagship use cases that anchor client conversations

Proposition & go to market

• Equip colleagues and client leaders with practical AI sales tools and propositions
• Elevate the firm’s external position through thought leadership and client impact
• Feed into the global development of proprietary AI-enabled capabilities, based on proven client demand
• Participate in internal AI builds that will improve consultant productivity

People

• Drive AI adoption across the firm
• Every proposal includes AI elements
• Teams are trained on practical AI application
• Support reskilling to train teams to deliver AI consulting projects

The Requirement

• 10+ years of experience in insurance consulting, insurance operations, analytics, data science, digital transformation, or AI-enabled business transformation.
• Proven track record leading large-scale transformation programmes within:General InsuranceLife InsuranceReinsurance
• Ideally have strong consulting experience
• Demonstrated experience delivering AI, machine learning, advanced analytics, or automation initiatives that have generated measurable business outcomes.
• Experience selling and delivering complex consulting engagements valued at senior executive and board level.
• Understanding of insurance value chains including:
• - Pricing and rating
• - Underwriting
• - Claims management
• - Reserving
• - Financial and regulatory reporting
• - Distribution and customer servicing
• Experience working with C-suite stakeholders including CEOs, COOs, CUOs, CFOs, Chief Actuaries, Chief Data Officers, and Chief Transformation Officers.
• Experience within a leading consulting firm, insurance advisory practice, insurtech, or digital transformation consulting business.
• Exposure to Generative AI, Agentic AI, workflow automation, AI-enabled decision support, and enterprise AI deployment. AI is increasingly being embedded directly into underwriting support, claims automation, customer communications, pricing decisions, and workflow orchestration.

Equal Opportunity Employer