AI & Business Process Analyst (Associate)

Republic Polytechnic; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Monetary Authority of Singapore is seeking a role to support organisation-wide digitalisation by applying WOG AI tools to improve processes and outcomes. You will configure tools, refine prompts, and test outputs with users to ensure solutions are fit-for-purpose and readily adopted.

You will engage business users to map workflows, configure AI assistants like Copilot, Desk, Pair and ChatGPT, and document usage and workflows for sustained impact across MAS.

Qualifications

• Hands-on experience configuring generative AI tools such as MS Copilot or ChatGPT.
• Proven ability to gather requirements and translate into AI-enabled solutions.
• Strong testing, documentation and process-automation discipline.
• Excellent communication with non-technical users and stakeholders.

Responsibilities

• Engage business users to gather requirements and map workflows into clear AI use cases.
• Identify and configure WOG AI tools (Copilot, Desk, Pair, ChatGPT) to meet needs.
• Develop, test, and refine prompts for accurate, useful outputs with users.
• Document configurations, prompts and workflows for consistent use.
• Support PM activities: maintain plans, coordinate stakeholders, ensure follow-through.
• Share new AI capabilities and best practices with the team.

Skills

Prompt development

Stakeholder engagement

Business analysis

Testing and QA

Documentation

Project coordination

Tools

Microsoft Copilot

ChatGPT

Desk

Pair

Job description

Monetary Authority of Singapore is seeking a role to support organisation-wide digitalisation by applying WOG AI tools to improve processes and outcomes. You will configure tools, refine prompts, and test outputs with users to ensure solutions are fit-for-purpose and readily adopted.

You will engage business users to map workflows, configure AI assistants like Copilot, Desk, Pair and ChatGPT, and document usage and workflows for sustained impact across MAS.