AI & Automation Transformation Lead

Ministry of Law, Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Ministry of Law, Singapore seeks an Ops–Tech Integration/Business Transformation Lead to partner with MinLaw divisions to drive process improvement, digitalisation, AI, automation and analytics. You translate opportunities into viable transformation initiatives and bridge business operations with technology, defining requirements and realising measurable benefits.

You will coordinate validation, testing, pilots and rollout, while ensuring governance, cybersecurity and Responsible AI

Qualifications

• Degree in Computer Science, Software Engineering, or a related field, with at least 5 years of relevant experience in business analysis, business transformation, process improvement, digitalisation, technology delivery, consulting or related roles.
• Strong ability to understand business operations, identify root causes and translate operational challenges into improvement opportunities.
• Experience analysing and redesigning business processes and developing clear business and functional requirements.
• Experience working with multidisciplinary teams across business, technology and vendors to implement digital solutions.
• Strong stakeholder engagement, facilitation and communication skills.
• Experience supporting testing, implementation, change management and user adoption.
• Ability to define and track measurable operational and business outcomes.
• Exposure to AI, automation, analytics or emerging digital technologies would be advantageous.
• Understanding of cybersecurity, privacy, data governance and Responsible AI considerations would be useful.

Responsibilities

• Partner business divisions to understand operational priorities, challenges and opportunities for process and technology-enabled improvement.
• Analyse existing business processes and identify opportunities for simplification, redesign, automation and digitalisation.
• Assess and shape potential AI, automation, analytics and digital use cases based on business value, feasibility and organisational readiness.
• Translate business and operational needs into clear requirements, use cases and implementation approaches.
• Work with ITD, product teams, engineers and vendors to evaluate solution options and ensure they address intended business outcomes.
• Coordinate business activities across requirements validation, testing, pilot implementation and rollout.
• Drive stakeholder engagement, communications and user adoption to embed new solutions and ways of working.
• Define success measures and track adoption, productivity improvements, service outcomes and other realised benefits.
• Support governance, risk, cybersecurity, privacy, data governance and Responsible AI requirements relevant to the initiative.

Skills

Systems Thinking

Deep Critical Thinking

Co-create and Co-deliver with Stakehld

Ownership and Outcome Orientation

Learning Agility and Adaptability

Business Analysis

Business Development & Needs Analysis

Business Process Transformation

Change & Adoption Management

Benefits Realisation Management

Education

Degree in Computer Science or Software Engineering

Job description

Ministry of Law, Singapore seeks an Ops–Tech Integration/Business Transformation Lead to partner with MinLaw divisions to drive process improvement, digitalisation, AI, automation and analytics. You translate opportunities into viable transformation initiatives and bridge business operations with technology, defining requirements and realising measurable benefits.

You will coordinate validation, testing, pilots and rollout, while ensuring governance, cybersecurity and Responsible AI