AI & Automation Intern: Healthcare IT Process Optimisation

Synapxe; Singapore; On-site; SGD 8,900 - 13,000; Part time

Job summary

Synapxe invites final-year diploma students to join as interns, gaining hands-on experience in AI, automation, and process improvement within Singapore’s public healthcare tech environment.

You will collaborate with operations, governance, and service management teams to enhance workflows, documentation, and dashboards, while developing automation solutions using Python and related tools. This program fosters practical learning and meaningful impact on health IT operations.

Qualifications

• Final-year diploma student pursuing Information Technology, Data Analytics, AI & Data Engineering, Cybersecurity, Cloud Computing, or related disciplines.
• Possesses basic IT knowledge and is proficient in Microsoft Office applications (Excel, PowerPoint, Word)
• Keen interest in AI, automation, process improvement, and digital transformation
• Familiarity with Python programming or willingness to learn and apply automation techniques
• Strong analytical, problem-solving, and critical-thinking skills
• Willing to learn about ITIL service management, ISO standards, governance, compliance, and healthcare infrastructure operations
• Curious, self-driven, and eager to explore new technologies
• Able to work independently and collaborate effectively with stakeholders from different teams
• Proactive, adaptable, and willing to learn new technologies
• Good team player with strong analytical and communication skills
• Ability to multitask and work effectively as part of a multidisciplinary team
• Passionate and keen to make a difference to re-imagine the future of HealthTech

Responsibilities

• Assist in AI and process optimisation initiatives.
• Use AI tools to identify documentation gaps, duplication, and improvement opportunities.
• Support process reviews and optimisation initiatives across infrastructure and operations teams.
• Assist in improving operational workflows and knowledge management practices.
• Develop Python-based automation solutions to improve reporting and operational efficiency.
• Support data analysis and process performance monitoring activities; contribute to dashboarding and service improvement initiatives.
• Participate in documentation harmonisation and standardisation initiatives.
• Support audit, compliance, and operational governance activities.
• Gain exposure to ITIL v4 service management and enterprise operational processes.

Skills

Analytical thinking

Communication

Python

Independent work

Team collaboration

Education

Diploma in IT or related field

Tools

Microsoft Office

Job description

Synapxe invites final-year diploma students to join as interns, gaining hands-on experience in AI, automation, and process improvement within Singapore’s public healthcare tech environment.

You will collaborate with operations, governance, and service management teams to enhance workflows, documentation, and dashboards, while developing automation solutions using Python and related tools. This program fosters practical learning and meaningful impact on health IT operations.