Aftersales Auto Technician – Electrical & AC Specialist

Enggsol Pte Ltd; Singapore; On-site; SGD 28,000 - 50,000; Full time

Job summary

Enggsol Pte Ltd in Singapore is seeking a diligent vehicle service technician to ensure customer satisfaction through aftersales support. You will diagnose faults, perform battery servicing, and carry out repair jobs while updating customers on progress.

You will open job cards in Maximo, request parts as needed, record mileage and fault codes, and obtain customer signature on service reports. The role requires computer literacy, an electrical and air conditioning repair background, and strong

Qualifications

• Computer literacy is required for daily system work.
• Electrical and air conditioning repair background preferred.
• Customer service orientation is essential for interactions with clients.
• Professional demeanor with ability to adapt to changes.
• Good judgement of urgency and priorities is needed.

Responsibilities

• To ensure overall customer satisfaction with Company's Aftersales service
• Liaising with customer to arrange the bus to be service and repair
• Perform diagnosis on vehicle for fault finding
• Open Job card in Maximo system and demand parts
• Carry out repair/service job & servicing of battery, etc
• Diligent recording of all info in service report (mileage, parts list, fault codes, etc)
• Update to customer the progress timely
• Get customer to sign on service report to acknowledge the repair jobs
• Provide breakdown support to customer
• Carry out recall /warranty job as documented by MAN
• Other functions & adhoc jobs as required by superior

Skills

Computer literacy

Electrical & Air Con repair

Customer service oriented

Professional

Judgement of urgency

Tools

Maximo system

Job description

Enggsol Pte Ltd in Singapore is seeking a diligent vehicle service technician to ensure customer satisfaction through aftersales support. You will diagnose faults, perform battery servicing, and carry out repair jobs while updating customers on progress.

You will open job cards in Maximo, request parts as needed, record mileage and fault codes, and obtain customer signature on service reports. The role requires computer literacy, an electrical and air conditioning repair background, and strong