Adobe Campaign Operation Manager

SAMSUNG SDS ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SAMSUNG SDS Asia Pacific PTE. LTD. is seeking a Digital Campaign Operations lead to manage end-to-end campaigns for Taiwan and Hong Kong using Adobe Campaign Classic V8.

You will coordinate briefs, build workflows, QA, launch, monitor and report outcomes, working with regional and local teams to ensure accurate and timely delivery. Ideal candidates have 4 years in digital campaign operations, strong project management, and excellent communication skills, with familiarity in ACC v7/v8 and

Qualifications

• Bachelor degree in marketing or technology related discipline.
• 4 years hands-on experience in digital campaign operations.
• Proficient in Adobe Campaign Classic (v7 or v8).
• Strong understanding of campaign lifecycle management and CRM/MarTech tools.
• Experience of managing campaigns in Taiwan and/or Hong Kong markets is a bonus.
• Strong project management and communication skills.
• This role is required to liaise with Taiwan/ Hong Kong customer.

Responsibilities

• Lead end-to-end digital marketing campaign execution for Taiwan and/or Hong Kong market using Adobe Campaign Classic V8, coordinating campaigns for measurable results.
• Coordinate full lifecycle of digital campaigns: brief, build, QA, launch, monitor, and report.
• Collaborate with regional stakeholders and local teams to understand campaign requirements and create briefs.
• Use ACC to design workflows, manage audience segmentation, and schedule deliveries.
• Liaise with in-house technical team to resolve issues and implement optimizations.
• Provide strategic input from client interactions and current campaign use cases.

Skills

Adobe Campaign Classic proficiency

Campaign lifecycle management

Project management

Stakeholder coordination

Communication skills

Education

Bachelor's degree in marketing or technology related discipline

Tools

Adobe Campaign Classic (v7 or v8)

CRM/MarTech tools

Job description

Roles & Responsibilities:

• Lead end-to-end digital marketing campaign execution for Taiwan and/or Hong Kong market using Adobe Campaign Classic V8
• Responsible for managing the stakeholders, coordinating and optimizing campaigns to achieve measurable results.
• Operate effectively in a fast-paced environment and serve as a liaison between campaign briefings and the technical operations team.
• A solid understanding of the technical configurations in Adobe campaign and full end-to-end campaign process, from brief to delivery, is essential. Additionally, the candidate must collaborate with internal stakeholders to ensure accuracy and timely delivery.
• Coordinate full lifecycle of digital campaigns: brief, build, QA, launch, monitor, and report.
• Collaborate with regional stakeholders and local teams to understand campaign requirements and create campaign briefs.
• Use Adobe Campaign Classic (ACC v8) to design workflows, manage audience segmentation, and schedule deliveries.
• Enforce quality-control standards and ensure timely delivery.
• Collaborate with analysts in delivering required reports and deliver post-campaign analysis.
• Liaise with the in-house technical team, coordinate discussions to resolve technical issue, implement optimization and enhancements.
• Provide strategic input, leveraging frontline insights from client interactions and current campaign use cases.
• Create documentation needed to support operations execution.
• Ensure compliance with data privacy and local market regulations (e.g., PDPA, GDPR).

Requirements:

• Bachelor degree in marketing or technology related discipline.
• 4 years of hands-on experience in digital campaign operations.
• Proficient in Adobe Campaign Classic (v7 or v8)
• Strong understanding of campaign lifecycle management and CRM/MarTech tools.
• Experience of managing campaigns in Taiwan and/or Hong Kong markets is a bonus.
• Strong project management and communication skills.
• This role is required to liaise with Taiwan/ Hong Kong customer.