Admissions Experience Lead

RD AMERICAN SCHOOL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

RD American School is seeking an Admissions Operations Executive to support the day-to-day operations of our Admissions & Family Experience team. You will be a key contact for prospective families, handling admissions administration, enrolment documentation, CRM updates, event coordination, and front-of-house services.

You will deliver a warm, professional experience, coordinate interviews and documentation, and ensure data accuracy and high service standards across the region.

Qualifications

• Diploma or Degree in Business Administration, Hospitality, Education, or a related field.
• At least 2 years' experience in administration, customer service, reception, or admissions support.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Experience with CRM and SIS platforms is an advantage.
• Detail-oriented, proactive, and customer focused.

Responsibilities

• Deliver a warm, professional experience for prospective families and visitors.
• Support admissions and enrolment administration from enquiry to onboarding.
• Maintain accurate records in CRM and SIS.
• Coordinate admissions interviews, assessments, and documentation.
• Support Open Houses, school tours, and admissions events.
• Manage inventory, procurement requests, and general departmental administration.
• Ensure data accuracy, compliance, and excellent customer service standards.

Skills

Organisational skills

Multitasking

Communication

Interpersonal skills

Customer focus

CRM experience

SIS experience

Education

Diploma or Degree in Business Administration, Hospitality, Education

Tools

CRM platforms

SIS platforms

Job description

RD American School is seeking an Admissions Operations Executive to support the day-to-day operations of our Admissions & Family Experience team. You will be a key contact for prospective families, handling admissions administration, enrolment documentation, CRM updates, event coordination, and front-of-house services.

You will deliver a warm, professional experience, coordinate interviews and documentation, and ensure data accuracy and high service standards across the region.