Administrator, MICE Integrated Services (Temp)

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Marina Bay Sands is seeking an organized administrative professional to support the MICE Integrated Services Team in Sales and MICE. You will handle contracts, pre-/post-sales processes, and maintain accurate records of customers and leads.

The role requires strong MS Office skills, attention to detail, and the ability to work in a fast-paced environment. Responsibilities include preparing contracts and proforma invoices, managing booking recaps, event orders, and Ariba-based administrative

Qualifications

• Minimum Diploma qualification.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Prior administrative experience is advantageous.
• Experience in MICE, hospitality or events is a plus.
• Good communication skills, written and spoken.

Responsibilities

• Provide admin support in the MICE Integrated Services Team for Sales and MICE.
• Support pre-sales, contracts management and post-sales processes.
• Respond promptly to business leads via email or phone.
• Maintain accurate records of customers and leads in systems.
• Assist with contracts, proforma invoices and routing.
• Manage booking recap and ensure data accuracy and policy alignment.
• Prepare Banquet Event Order summaries and distribute.
• Handle admin requirements for events via Ariba system.
• Track inventory of supplies and premiums.
• Support learning, training tracking and vendor coordination.
• Maintain confidentiality of all materials.

Skills

Administrative support

Microsoft Office

Team coordination

Customer communication

Education

Diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Provide administrative support in the MICE Integrated Services Team for Sales and MICE Teams
• Contribute to the various work processes of Pre-Sales, Contracts Management and Post-Sales
• Responds promptly to business leads received via email or phone
• Maintain accurate and detailed records of customers and business leads in systems
• Primary prospecting management and lead assignment for Sales Team
• Prepare contracts, proforma invoices and perform the related routing processes
• Perform booking recap process on signed contracts to ensure data accuracy and terms are in line with our policies
• Banquet Event Order summary and distribution
• Administrative and operational requisitions of events related items through Ariba system
• Track inventory of all supplies and premiums inclusive of inventory management
• Perform administrative function in MICE Management team in learning and talent development such as tracking of recertification and training completion, training enrollment, coordination of trainings requisites with vendor, management of financial transactions and accruals.
• Perform administrative functions within the Department, make discretionary decisions and interface with all appropriate Departments on the property
• Perform other related duties as assigned by the Reporting Manager
• Maintain confidentiality of all materials

Job Requirements

• Education & Certification
• Minimum Diploma qualification
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
• Experience Prior related or administrative experience is advantageous.
• Experience in MICE, hospitality, or events industry will be an added advantage.

Other Prerequisite

• Good communication skills, both written and oral
• Well-groomed and professional disposition
• Attention to detail, task-orientated
• High adaptability and flexibility
• Have good time management
• A team player as well as the ability to work independently
• Warm, friendly, positive, and able to work well with others
• Able to work in a fast-paced environment

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.