Admin & Operations Executive

RENAL HEALTH SERVICES LIMITED; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

RENAL HEALTH SERVICES LIMITED is seeking a responsible, organised Admin & Operations Executive to support administrative and operational functions of our healthcare organisation.

The role covers HR administration, regulatory submissions, invoicing, procurement and patient billing, with an emphasis on accuracy, confidentiality and attention to detail. You will liaise with government portals, hospitals and suppliers while maintaining robust records.

Qualifications

• Diploma or equivalent qualification in a related field.
• Experience in healthcare administration, HR, accounts or regulatory submissions is a plus.
• Proficient with Microsoft Office and online portals.
• Strong written and spoken English.
• Organised, detail oriented and able to manage multiple tasks.

Responsibilities

• Support HR and staff administration including records, attendance, onboarding and work passes.
• Prepare regulatory, licensing and administrative applications and track deadlines.
• Process invoices and coordinate documentation for payments.
• Assist with procurement, quotes, purchase orders and supplier coordination.
• Prepare patient claims and billing documentation for agencies and payors.
• Monitor outstanding claims and follow up on payments.
• Coordinate incoming patient referrals and onboarding with hospitals.
• Maintain trackers, spreadsheets and management reports.
• Provide general administrative and operational support as required.

Skills

HR administration

Excel

Word

Multitasking

Attention to detail

Communication

Education

Diploma or equivalent

Tools

Microsoft Office

Job description

We are looking for a responsible, organised and hands‑on Admin & Operations Executive to support the administrative and operational functions of our healthcare organisation.

Key Responsibilities:

• Support HR and staff administration, including employee records, attendance and leave, onboarding/offboarding, work pass matters and staff documentation.

• Assist management with staff communications and follow‑up on HR and operational matters.

• Prepare, collate and submit regulatory, licensing and administrative applications through government and healthcare portals, and track submission deadlines.

• Maintain proper filing and documentation for regulatory, HR, operational and audit purposes.

• Process and verify invoices and coordinate documentation for approval and payment.

• Assist with procurement, including sourcing quotations, purchase requests/orders, supplier coordination and delivery follow‑up.

• Prepare and submit patient claims and billing documentation to relevant agencies and payors.

• Monitor outstanding claims and receivables and follow up on pending payments.

• Coordinate incoming patient referrals and placement with hospitals, and support patient onboarding.

• Liaise with government agencies, hospitals, vendors, suppliers and other external parties on administrative and operational matters.

• Maintain administrative trackers, spreadsheets and management reports.

• Provide general administrative and operational support as required.

Requirements

• Diploma or equivalent qualification, preferably in Business Administration, Healthcare Administration, HR, Accounting or a related field.

• Prior administrative or operations experience preferred.

• Experience in healthcare administration, HR, accounts, medical claims or regulatory submissions will be an advantage.

• Proficient in Microsoft Office, particularly Excel and Word, and comfortable using online portals and electronic records.

• Good written and spoken English.

• Organised, meticulous and able to manage multiple tasks and deadlines.

• Strong attention to detail and ability to cross-check work for errors.

• Comfortable learning and using government, healthcare and other online submission portals.

• Able to work independently and follow matters through to completion.

• Responsible and able to handle confidential staff, patient and financial information appropriately.

• Positive attitude, willingness to learn and ability to work in a dynamic healthcare environment.