Admin Executive

Mark Chan Organization; Singapore; Hybrid; SGD 2,600 - 3,800; Full time

Benefits offered by this job

Annual leave 18 days

Medical & hospitalization leaves

Dental benefits

Flexible work arrangements

Birthday leave

Wellness allowance

Transport allowance

Job summary

Mark Chan Organization is seeking a meticulous Adviser Admin Executive in Singapore to provide dedicated administrative support to our team of Financial and Insurance Advisers. You will help ensure smooth daily operations, maintain compliance, and deliver an exceptional client experience throughout the advisory process.

The role involves policy servicing, client claims support, payment follow-ups, and coordinating between clients and insurers.

Qualifications

• SPR/Singaporean only.
• Minimum Diploma or Degree in Business Administration, Finance, or a related field.
• 1–2 years of administrative experience; experience in financial services or insurance preferred.
• Willingness to learn.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills in English; additional languages are a plus.
• High attention to detail and accuracy in documentation.
• Discreet and trustworthy with the ability to handle sensitive client information.
• A self-motivated team player with a client-service mindset.

Responsibilities

• Policy servicing, processing changes, renewals, top-ups, nominations, address/beneficiary updates.
• Client claims support, following up with insurer, chasing documentation.
• Payment follow-ups, lapses/reinstatement tracking.
• Liaising between client and insurer, scheduling reviews/appointments.
• Preparing policy summaries, annual reviews, portfolio statements for clients.

Skills

Administrative support

MS Office

Communication

Detail-oriented

Team player

Education

Diploma or Degree in Business Administration/Finance

Relevant field

Tools

Microsoft Office Suite

Job description

About the role

We are seeking a meticulous and proactive Adviser Admin Executive to provide dedicated administrative support to our team of Financial and Insurance Advisers. You will play a pivotal role in ensuring smooth daily operations, compliance adherence, and an exceptional client experience throughout the advisory process.

Key responsibilities

• Policy servicing, processing changes, renewals, top-ups, nominations, address/beneficiary updates

• Clients claim support, following up with insurer, chasing documentation

• Payment follow-ups, lapses/reinstatement tracking

• Liaising between client and insurer, scheduling reviews/appointments

• Preparing policy summaries, annual reviews, portfolio statements for clients

Qualification & Experience

• SPR/Singaporean only
  • Minimum Diploma or Degree in Business Administration, Finance, or a related field
  • At least 1–2 years of administrative experience; experience in financial services or insurance preferred
  • Willingness to learn
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Excellent written and verbal communication skills in English; additional languages are a plus
  • High attention to detail and accuracy in documentation
  • Discreet and trustworthy with the ability to handle sensitive client information
  • A self-motivated team player with a client-service mindset

Benefits

• Competitive base salary with performance bonus & AWS
• Annual leave up to 18 Days, medical & hospitalization leaves and dental benefits
• Flexible work arrangements — hybrid/WFH options where applicable
• Birthday leave, wellness allowance and transport allowance